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Program Coordinator - Clinical Continuous Quality Improvement - Alice Springs

Aboriginal Medical Services Alliance Northern Territory
  • Title: Clinical CQI Program Coordinator; Top End – located in Darwin and CA and Barkly – located in Alice Springs
  • Responsible to: AMSANT Public Health Medical Officer
  • Work Unit: Public Health
  • Designation: Collective Agreement Level 4 Step 1-9, Depending on qualifications and experience

Primary Objective

To promote and coordinate improved service and health outcomes by collaborating with Aboriginal community controlled and NT Government health providers and other stakeholders to develop, implement and evaluate a sustainable approach to clinical CQI across the Aboriginal primary health care sector in the NT. The CQI approach was developed by a CQI Steering Committee (comprising clinicians with CQI expertise from across Aboriginal PHC in the NT) and continues to provide high level guidance to this position. The CQI Program Coordinator will also support and mentor a network of CQI Facilitators located in Aboriginal PHC services across the NT. The CA and Barkly CQI Program Coordinator and the Top End CQI Program Coordinator will work closely together and will be part of a broader AMSANT public health team.

Key Responsibilities

  1. Lead and coordinate NT CQI Strategy implementation (ACCHS or NT Government)
  2. In conjunction with primary health care services, provide advice and assistance in the recruitment, orientation and ongoing training of CQI Facilitators working in PHC services across the NT.
  3. Prepare, coordinate and deliver regional and NT wide training and peer support on CQI for clinicians and health service staff in collaboration with expert stakeholders.
  4. Support and mentor CQI Facilitators, health centre staff and management in developing and implementing CQI plans at local health service and regional levels in primary health care services.
  5. Be guided by the Program Logic for the NT CQI Strategy for primary health care in the NT. 
  6. Actively engage external stakeholders including academic institutions, accreditation standards peak bodies and other professional organisations to further develop clinical CQI support in the region.
  7. Provide secretarial support to the NT CQI Steering Committee and its activities.

SELECTION CRITERIA

Essential:

  • Tertiary qualifications in a health field, or Quality Improvement or appropriate experience working in related fields.
  • Sound theoretical knowledge in clinical CQI and knowledge of CQI systems used in Aboriginal PHC.
  • Excellent verbal and written communication and collaboration skills including the capacity to work effectively with a wide range of stakeholders.
  • Ability to communicate effectively with Aboriginal people and organisations and to work under Aboriginal management.
  • Strong strategic and analytical thinking and problem-solving abilities.
  • Capacity to support  primary health care to interpret  and analyse data to inform improvement activities.
  • Demonstrated experience in the use of Clinical Information Systems.
  • Experience and skills in change management and quality improvement.
  • Ability to motivate and lead staff in a high pressure culturally diverse environments.
  • Proven ability to work effectively within a team and with minimal supervision to meet deadlines while effectively prioritising workloads.
  • Eligibility for a NT driver’s licence.
  • Capacity to undertake travel including to remote communities.

Desirable

  • Experience and /or qualifications in professional training.
  • Previous experience working in Aboriginal primary health care in the NT.
  • Awareness of the history and role of Aboriginal community controlled health organisations and an understanding the Aboriginal primary health care system in the NT
  • Aboriginal and Torres Strait Islander people are encouraged to apply. 

Further information

All employees will be required to hold a current Working with Children Clearance notice and undergo a criminal history check.  A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

How to apply

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