Alacrity Health is a grassroots organisation passionate about putting people before profit. With transparency and sustainability at the core of our work, Alacrity Health works hard to create an innovative, progressive and client-focused service with a social, supportive culture where people can develop.

The Team Leader position forms part of our Management Team which is focused on building, developing, expanding and maintaining the quality of service that Alacrity Health is reputed for across Melbourne. Our Team Leader will work directly in line with the Support Work Manager, alongside the Director to oversee the Support Work team.

BENEFITS OF WORKING WITH US

• Competitive pay rates
• Flexible working arrangements, with PT/FT negotiable for the right applicant, partial work from home, allowing work/life balance
• A supportive, peer-run employer with a social culture
• Focused and extensive support and supervision to ensure employee development
• Strong, flexible and dynamic internal progression opportunities

Alacrity Health is an equal opportunity employer supporting diversity in the workplace. We welcome applications from diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

Please note that on occasion there may be a requirement to travel/use your vehicle. Travel reimbursements for this form part of the remuneration.

ABOUT YOU

Alacrity Health are uncompromisingly seeking people who fit into the values and culture of the organisation. We believe that to foster an organisation that values community and the environment we need to allow people to grow in our organisation that share these commitments. Such values include:

• Having a passion for supporting the community, with excellent communication skills
• Commitment to improving service delivery and challenging existing processes and ideas with a view to service improvement;
• Remain calm under pressure, with sound skills in risk assessment
• Open-mindedness, with an ability to provide safety to at-risk people

KEY RESPONSIBILITIES

Service delivery leadership and development

Leadership

• Leading/managing the support team alongside the Director and NDIS Manager.
• Developing relationships and opening referral pathways with other services
• Assisting in the strategic development of Alacrity Health, applying critical thinking skills to improve and adjust service delivery to provide pest practice
• Work with the Director and NDIS Manager to innovate support services and develop programs within this umbrella of support services including day trips and retreats

• Potential to work with a personal case-load of participants up to 10-12hrs a week

Administration

• Overseeing support worker rosters, ensuring quality of service delivery including case noting and safety compliance of the support team.
• Working with management to allocate referrals, with ability to work autonomously when required.
• File audits and record keeping
• Flexibility and ability to work autonomously when required.

Professional development

• Participate in Practice Development sessions (supervision) with manager
• Actively work to improve identified skill areas

WHAT WILL YOU BRING TO THE ROLE?

• Experience in leadership, or minimum 3 years experience, in mental health.
• A tertiary or other qualification, or experience in a related field that demonstrates a key knowledge and understanding of mental health
• Service development and exceptional relationship building skills
• Proven experience in solving complex problems
• Sound organisational and decision-making skills with the ability to respond and adapt to change
• An NDIS Worker screening check (undertaken prior to commencement)
• Current Working with Children Check
• Australian Working Rights including evidence of triple vaccination as per government requirements for health care workers
• Current Australian Drivers license and vehicle with insurance
• Computer literacy

To discuss the position, please contact Hayden Heatherington, director, at 0481 810 696 or at [email protected], using the subject line: Team Leader - Mental Health Support Work enquiry via EthicalJobs.

A full position description can be found below.