Western Australian Family Violence Prevention Legal Service Aboriginal Corporation ICN 7333.

Trading as the Aboriginal Family Legal Services (WA) aims to provide free, culturally secure, legal and support services to Aboriginal and Torres Strait Islander victims and survivors of family violence and/or sexual assault

We are committed to creating an environment that is culturally safe for our clients. AFLS seeks to recruit an Aboriginal or Torres Strait Islander into this position.

To be considered for this position you will possess skills and experience to do the following:

• Answer all phone calls and desk queries in a friendly professional manner
• Demonstrate excellence in customer services at all times
• Proactively provide clerical assistance to our AFLS Lawyers
• Generate office stationery orders (Internal/External Requirements)
• Be responsible for all incoming and outgoing mail
• Handle Petty Cash (distribution and reconciliation)
• Confidently assist with walk in clients and general enquiries, including the ability to direct and refer clients to appropriate resources/agencies
• Provide assistance by printing, collating and binding of handbooks, forms and documents as requested by the Managing Solicitor
• Database entry
• Excel and Word reports, as directed

Selection Criteria

• 3 years + previous experience in an office environment, preferably in legal services
• Strong customer service skills
• Experience of managing client records through digital systems
• Experience with file and diary management
• Proven ability to handle multiple tasks at one given time.
• Excellent computer and literacy skills (both written and verbal).

Desired Criteria

• Tertiary Qualification in Business Administration or equivalent.
• Experience working for a not-for-profit organisation.
• Previous experience working with people who have been exposed to family violence.
• Prior experience using Microsoft Office 365 and Sharepoint.

Essential Criteria

• Current ‘C’ class WA Driver’s License
• Current Federal Police Clearance
• Working with Children’s Check
• COVID 19 Vaccination

Additional Extras

• Access to Employee support services via 24/7 EAP and an in-house counsellor
• Salary Sacrifice of up to $15,899 per year
• 5 weeks annual leave

Aboriginality is a genuine occupational qualification and is identified under Section 50(D) of the Equal Employment Opportunity Act.

Please note that only shortlisted applicants will be contacted.

AFLS reserves the right to fill this position prior to the closing date.