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Business Development / Customer Care Manager

Australian Foundation for Disability

About the company

Afford is an innovative, passionate and genuine not for profit organisation. Our primary focus is supporting people with disabilities to live exceptionally joy filled lives.  We have been established for 69 years and are one of the nation’s most successful disabilities services organisations. 

About the opportunity

Our Afford Customer Care Team is responsible for ensuring that we are known as the industry leader within disability. We have an exciting opportunity for a passionate and driven sales professional to spearhead our business development in Perth.

This is an opportunity to be part of an organisation that is focussed on giving back to the community, and helping people with disabilities to get the most out of their lives. The services we provide can and do change lives and it’s important that you are able to share our values and mission with the wider community. 

Reporting into the National Manager, your responsibilities will include, but not be limited to:

  • Develop a structured business development strategy that will ensure we are known as the provider of choice within the community
  • Build and maintain a viable customer channel that supports our sites to run at capacity
  • Providing advice and information to potential clients, carers, parents and families on a range of services
  • Attending expos, forums, open days and networking events to proactively promote Afford and what we do.
  • Support the teams to ensure our offerings support both clients and our business growth
  • Develop relationships with clients across our network to ensure they are accessing our range of comprehensive services available 

About the candidate

Our customer care team are critical to our ongoing growth and development. As the external representation of our brand and business you will have a genuine interest in our sector and be proud of the difference we can make. As a sales professional we are looking for the below experience;

  • Previous business development and customer relationship management experience
  • Proven success growing and closing business opportunities
  • Strong communication and interpersonal skills
  • Ability to influence to drive successful outcomes
  • the ability to work autonomously to achieve success as part of a wider supportive team
  • An understanding of the disability sector is highly desirable
  • Ability to interact with all key stakeholders associated with this position
  • Must have an unrestricted drivers’ licence

Why be part of AFFORD?

  • As an employer of choice we offer
  • Excellent working conditions;
  • Competitive remuneration
  • Career development and advancement opportunities
  • Salary packaging

AFFORD is an equal opportunity employer. Aboriginal and Torres Strait Islander applicants are encouraged to apply.    

Apply Now

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