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Deputy Manager - Advocacy

Disability Advocacy NSW


Disability Advocacy NSW (DANSW) www.da.org.au is part of Advocacy Law Alliance Inc. www.advocacylaw.org.au. We are a not-for-profit service that believe that people with a disability have the right to equality, fairness, and a good quality of life. DA provides high quality social advocacy to support people with a disability across regional NSW.


The Deputy Manager Advocacy is accountable for the leadership and management of all Regional Coordinators and day to day operations of the service across all DANSW sites.

This position will be located in our offices at Valley Heights / Parramatta or Newcastle.

We are looking for a collaborative and passionate leader with experience in social advocacy to lead a dispersed team of Regional Coordinators as well as day-to-day operations of the services we provide across all Disability Advocacy NSW sites. This role will report to the Manager Advocacy and work closely with the CEO, Deputy CEO and Principal Solicitor. The key responsibilities will include but are not limited to:

Leadership and Management:

  • Manage the day-to-day delivery of Disability Advocacy service for all Disability Advocacy regions by providing supervision and leadership support to the Regional Coordinators across various locations across NSW.
  • Provide professional advice to Regional Coordinators on all advocacy programs.
  • Provide case advice to Regional Coordinators and staff in complex or ethically difficult cases, and conduct case reviews.
  • Monitor compliance in line with all organisation policies and procedures.
  • Lead and support a healthy and strong work culture.


  • Monitor the management of Intake and Assessment in each region.
  • Support Regional Coordinators to develop, implement and monitor local regional community engagement plans and service promotion, with a particular focus on engaging ASTI and CALD communities.

Strategy and planning:

  • Work closely with the Senior Management team to implement the workforce and strategy planning of all DA regions.

Quality Assurance:

  • Identify opportunities for continuous improvement within the service and contribute to the development of procedures and work practices in collaboration with the Manager Advocacy.
  • Complete reporting as required to meet all program reporting requirements


  • Full-time permanent opportunity, 38 hours per week (SCHADS Award Grade 8.1) across Monday to Friday;
  • Option to work flexibly through ALA’s Hybrid Work Model;
  • Additional paid leave (in addition to statutory annual leave entitlements);
  • Salary packaging options available within ATO limits and guidelines;
  • Access to company car for travel;
  • Ongoing training and development opportunities; and
  • Supportive and rewarding team culture.


The successful candidate will be an experienced leader who has managed a team of professionals within a not-for-profit organisation. You are an experienced leader, passionate about people. You bring the best out of your team. You are driven, energetic, well organised and work well in a fast-paced environment.

It is essential you have the following:

  • Relevant tertiary qualifications (for example: law, social sciences, social work etc.)
  • Extensive experience in a similar role providing operational leadership in a similar environment.
  • Strong leadership and delegation skills with the ability to inspire and motivate teams across various locations.
  • Ability to create an environment that cultivates a collaborative, high performing workplace culture that fosters continuous improvement and accountability.
  • Demonstrated experience in providing advocacy for disadvantaged groups.
  • Highly skilled in communication, both oral and written, including excellent negotiation skills, time management, organisation, and networking.
  • Knowledge of the NDIS, NDIS Appeals, Disability Royal Commission and other services and resources relevant to people with a disability.
  • Strong team ethic, and ability to create an environment to support the development of high-performing teams.
  • A current driver's licence (or other reasonable form of transport) ability to undertake regular travel to regional areas.
  • Willingness to undertake a police check and working with children check prior to commencement.

People with disability from CALD, ATSI backgrounds are encouraged to apply for this role. All applications will be assessed on merit against the selection criteria and in accordance with equal employment opportunity principles.

How to apply

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