ROLE:

The role of the Quality & Compliance (Q&C) Officer Aged Care is to support the development and delivery of ADEC’s QI program, with primary responsibility for internal auditing procedures of the ADEC Aged Care and CHSP programs.

DUTIES:

Under the direction of the Q&C Supervisor:

• Coordinate an internal audit schedule of the ADEC Aged Care and CHSP programs and maintain audit records for scrutiny by IRBs.
• Conduct internal audits in accordance with the audit schedule, of ADEC governance, service management and service delivery arrangements.
• Conduct internal audits against the relevant standards for the ADEC Aged Care and CHSP programs and write audit reports to:
  • Identify potential or actual non-compliances.
  • Identify opportunities for improvement.
  • Recognise areas of excellence in service delivery.
• Implement remedies and improvements identified in internal audit reports.
• Assist in the preparation and conduct of external (third-party) audits of the ADEC Aged Care and CHSP programs.
• Assist the Q&C Supervisor to review ADEC policies, procedures and systems.

RESPONSIBILITIES:

• Coordinate an internal audit schedule and maintain audit records for scrutiny by IRBs.
• Complete all required administrative tasks.
• Participate in QI and staff planning meetings.
• Undertake specific tasks and projects as directed by the Q&C Supervisor or the Administration Manager.

KEY PERFORMANCE INDICATORS:

The Q&C Officer Aged Care’s performance will be measured against:

• The quality of internal audit processes and audit reports.
• The level of compliance demonstrated by the ADEC Aged Care and CHSP program staff with Quality standards, policies, and practices.

KEY SELECTION CRITERIA:

Essential:

• Attendance at Quality Audit training course – BSBAUD504 Report on a Quality Audit.
• Knowledge of the Aged Care and CHSP programs.
• Ability to interact productively with staff of ADEC programs.
• High level of oral, written, and negotiation skills.
• Ability to assist with the implementation of a consistent QI system across all ADEC programs and activities, including regular evaluations and feedback.
• Ability to use electronic data collection and reporting systems.
• Proficiency in Microsoft Office suite.

Desirable:

• Diploma in Quality Auditing or equivalent qualification and two years’ experience in a comparable position.
• Attendance at Quality Audit training course – BSBAUD503 Lead a Quality Audit.
• At least two years’ experience in a role with responsibility for management systems auditing.
• Knowledge of Aged Care Quality and Safety Commission, and CHSP compliance requirements.
• The ability to work in a multidisciplinary team and to coordinate program activity with others.
• The capacity to work with a diverse range of people, including people with disability, ethnic communities, service providers and funding bodies.
• Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

AWARD AND CLASSIFICATION:

All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award – Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 3.

What you’ll get in return:

As the successful candidate, you’ll be offered the opportunity to work within an ethical organisation where you can make a positive impact to the community.

What you need to do now:

Please submit your application by pressing ‘Apply Now’ to forward an up-to-date copy of your CV and cover letter.

ADEC is an equal opportunity employer. We value and strongly support the principles of equal opportunity in the workplace. Persons with disability and people from diverse backgrounds are encouraged to apply for this position.

A position description is attached.