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Team Leader - Community


About Activ

Activ is the largest registered NDIS provider to people living with intellectual disability in Western Australia. Established in 1951, we have a proud history of supporting people living with intellectual disability to reach their goals, achieve their dreams and break through barriers. Today we support people living with intellectual disability and their families offering a range of person-centred services and supports including accommodation, community, education and employment. We are committed to supporting our customers towards greater independence. We are looking for diverse and talented people with passion to join us today and support our customers on their independence journey.

About this job

In this front line management position within community services, you will take a hands-on approach to setting and delivering customer plans (person-centred planning), developing positive relationships with the people we support and those around them, coordinating staff rosters and schedules, managing budgets and set allocation achievements, coaching and mentoring staff and developing partnerships within the community.

Key duties include:

  • Coaching and mentoring staff to assist customers to meet independence goals
  • Developing and implementing individual plans for people with a disability (Person Centred Planning);
  • Leading a large team of support workers to ensure our customers meet the goals they set out to achieve;
  • Understanding and meeting the requirements of the Disability Service Standards, Safety, Quality and Safeguarding frameworks;
  • Managing budgets, monitoring expenditure and contributing to the financial performance for your area;
  • Ensuring high standards of quality control and compliance throughout all areas of Activ are adhered to;
  • Participating in after hours on call (based on a roster system);
  • Developing partnerships and networks within the community.

What you need:

  • A commitment to the safety and wellbeing of our staff and customers;
  • Demonstrated experience with budgeting and finance procedures is essential;
  • Proven experience in leadership, supervision, development and support of a large team of staff is essential;
  • An understanding of NDIS is desirable;
  • Proven ability to manage multiple customer schedules and staffing rosters;
  • You will be deadline driven and able to multi task;
  • Strong conflict resolution skills and problem solving will be required;  
  • Excellent administration skills and advanced knowledge of Microsoft Office;
  • Willingness to use your private vehicle (aligned with Activ’s motor vehicle allowance rebate).

What we offer:

  • Full induction with training options available
  • Up to $15,900 per annum tax free
  • Discounted health cover

The ability to work autonomously, unsupervised and as part of a team is vital to your success in this role. A Frontline Management or similar experience, experience with budgeting & finance procedures, a current WA driver’s licence and the ability to obtain a National Police Clearance and a Working with Children card will ensure your suitability. 


We take a “person-centred” approach to recruitment by encouraging our customers to be involved in the hiring process. To apply, please select the 'apply now' button below to submit your resume and covering letter. We look forward to receiving your application. 

To deliver the best service for our customers we strive toward a workforce that reflects the diverse community that we support. We are an equal opportunity employer and all qualified applicants will receive consideration for employment.

Activ may remove advertising and/or commence the recruitment process prior to the application close date.

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