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Policy Officer

ACT Council of Social Service
  • Hours: Full-time or part-time position, with the option to negotiate flexible arrangements
  • Salary: The position is classified under the SCHADS award as level 5, pay-point 1, with access to annual increments
  • Term: Ongoing

ACTCOSS pays above agreement wages at this level according to the ACT Community Sector Multiple Enterprise Agreement, and the full-time wage is currently $83,762.64 plus 9.5% superannuation.


The ACT Council of Social Service (ACTCOSS) advocates for social justice in the ACT and represents not-for-profit community organisations. ACTCOSS works to ensure that government policy improves the lives of people who face disadvantage and that community service organisations are adequately resourced and supported. ACTCOSS is a member of the nationwide COSS network, made up of each state and territory COSS and our national body, the Australian Council of Social Service (ACOSS).


This position is ideal for a person who is seeking an opportunity to work in an interesting and varied role, reporting to the Head of Policy.

The role of Policy Officer is ideal for someone who enjoys writing with experience in policy analysis and advocacy that will improve the lives of people living on low-incomes or experiencing disadvantage. It will suit someone able to work autonomously, under broad direction and who is able to represent the organisation in contacts with external stakeholders.

The position gives the successful candidate a broad and engaging workload, with an opportunity to work with a team of around 12 individuals as well as within a smaller Policy Team.

ACTCOSS interacts with diverse communities, allowing you to meet and connect with people from different backgrounds and circumstances.

ACTCOSS makes every effort to provide a flexible work environment, allowing substantial employee control of their working hours, among other benefits.


The Policy Officer involves a variety of duties associated with research, policy analysis and development, advocacy and stakeholder engagement.

The role will require strong research and communication skills. It involves sourcing, synthesising and analysing relevant literature and other material to develop policy advice on diverse topics. The role involves writing reports, submissions, briefs, letters and other publications and also requires the ability to maintain sound and trusted stakeholder relationships in areas of responsibility. The role will involve developing knowledge in key social policy areas including justice, education, child protection, families and women, affordable housing, homelessness, children and young people.

The Policy Officer also contributes to the production of ACTCOSS strategic documents, funding reports, grant applications and newsletters plus media releases and articles.

The Policy Officer will contribute to work-planning and development of the policy team. The position will also work with the Media and Communications Officer.

Find out more by reading the full position description and selection criteria attached.


For more information, please call Dr Emma Campbell, CEO on 0424 910 617 or email ceo@actcoss.org.au using the subject line: Policy Officer enquiry via EthicalJobs.

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