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Program Manager - Wollongong

Australian Community Support Organisation (ACSO)
  • Are you a passionate people leader who thrives on building successful teams?
  • Are you experienced in engaging young people with employment services?
  • Full time, fixed term role until June 2022 (potential for extension)

A little bit about ACSO

The Australian Community Support Organisation (ACSO) is a dynamic, values-driven NFP, focused on partnering with government and the community to co-design services that create real social change. We’re an organisation with a bold vision for a community where everyone has the opportunity to thrive, and prison truly is the last resort. It’s our goal to reduce re-offending, and our purpose to strengthen the wellbeing of communities by advocating for and delivering services which divert people away from the justice system.

The program and the role

In the Transition to Work Program, we believe work is more than receiving a paycheque. Work provides people with a sense of purpose and sense of self. We’re passionate about supporting young people who have become disengaged from education or employment and working with them to reach their full potential. We provide intensive, pre-employment support to improve the work-readiness of young people and help them into the workforce (including apprenticeships and traineeships) or education. We also work with employers to ensure young people meet their needs and are supported to settle into jobs. We use creative and fun activities to engage and build the capacity of our young people.

The Program Manager will apply a sound understanding of operational principals and service delivery requirements to their relevant program, and guide and support their Team Leader in the creation of a high-performance culture. Program Managers oversee the achievement of program KPI’s, manage escalated operational issues and report to senior leaders on identified risks, incidents and performance concerns in a solution-focused manner.

If you’re passionate about our purpose, innovative in finding solutions, and strongly motivated by leading a team of skilled and knowledgeable people we’d love to hear from you.

What you’ll bring

  • Minimum Bachelor level qualification in an area relevant to the program being overseen; OR
  • A related tertiary qualification and significant relevant work experience
  • 4+ years leadership experience
  • Extensive knowledge and experience of the Transition to Work program area and employment services
  • Demonstrable success in leading others to achieve performance outcomes
  • Experience in effectively managing underperformance issues to fruition
  • An ability to build strong rapport with a variety of internal and external stakeholders
  • Effective negotiation and influencing skills
  • Strong business acumen with prior experience in contract and financial management
  • Strong understanding of industry trends and activity related to the program area
  • Well-developed personal insight and an ability to self-reflect on management of self and others
  • A valid NSW Driver’s Licence, First Aid Certificate, and the ability to obtain a National Criminal Record Check and Working with Children Check

What ACSO can offer you

  • $87,500 full time base salary + 9.5 % superannuation + NFP salary packaging options (more $$ after tax in your pocket! $95k approx. package)
  • The opportunity to add value and lead a team to success
  • Supportive and collaborative senior leaders
  • Ongoing learning and career development

To apply please click on Apply Now and provide a copy of your resume, along with a brief covering letter outlining your responses to the selection criteria (outlined in the PD).

ACSO embraces diversity within its workforce and as such encourages applications from appropriately qualified and skilled people from a range of culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Island heritage.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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