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AOD Intake Worker - Ballarat


At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The Intake Worker aims to support individuals and their carers to access Alcohol and Other Drugs (AOD) Community Support Services throughout regional Victoria. You will conduct intake assessments with individuals, over the phone and in person, for suitability and eligibility to access services in their catchment, and to make supported referrals into a service of their choosing. You will also advise and arrange appropriate wrap-around services, and provide information sessions and groups, for individuals and their families/carers as per identified needs.

About the program

To learn more about this program, check out the program summary under the 'job attachments' tab.

What we're looking for?

  • Minimum certificate IV in a health-related discipline, preferably AOD
  • Excellent written and verbal communications skills with demonstrated skills in negotiating, assertiveness and confidence working with people who demonstrate challenging behaviours
  • Experience with supporting individuals who have experienced complex problems such as substance use, mental illness, intellectual disability, homelessness, and those with a forensic background is desirable
  • Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
  • Demonstrated organisational and time management skills as well as ability to handle busy and sometimes complex situations.

What ACSO can offer you

  • Full time, fixed term until May 2022 (covering parental leave).
  • $72k base salary + 9.5 % superannuation + NFP salary packaging options (more after tax $ in your pocket! $84k approx. package)
  • Paid parental leave
  • 17.5% annual leave loading
  • Learning and development opportunities
  • Wellbeing initiatives such as free flu vaccines, Employee Assistance Program and Reward and Recognition Program
  • Flexible working arrangements

Please note, as ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

ACSO embraces diversity within its workforce and as such encourages applications from appropriately qualified and skilled people from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Island heritage. ACSO acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respect to them, their culture and their Elders, past, present and future.

Please contact Rosie Rand on 0438 982 832 with any questions about this position.

How to apply

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