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Case Manager - Out of Hospital Care

Access Care Network Australia
  • This is an ongoing, full-time role
  • Make a significant contribution to aged care as part of this team
  • Be part of an organisation that loves its people and is busting with purpose!

Salary: $82,992.00 to $84,651.84 which includes a mandatory salary packaged vehicle plus guaranteed super contributions. Other generous salary packaging benefits are available

Positions available involves travelling to assist clients in Western Sydney.

ACNA is in growth mode which means are teams are getting bigger and bigger. To better improve our teams in this moment of growth, we want you to express your interest to work with us. If you are someone driven by values and a need to help others, we got you covered.

What is the role?

As a Case Manager with Access Care Network Australia (ACNA) you will bring your commitment to wellness and holistic, strengths-based practice to this role through daily work involving assessments and case management of our clients.

Our clients, discharging from NSW public hospitals or in the community, requires support to prevent admission. We also support people living in the community who require strategies, support and services to continue to live in their home environment.

You will work autonomously whilst enjoying the connection to your team of fellow Case Managers. The assessments take place in public hospitals across Western Sydney and South Western Sydney as well as in the client's own home environment. During the assessment you will develop a thorough, individualised support plan in consultation with the client, carer and/or family that builds on the person’s abilities and addresses the needs whilst adhering to the principles of the wellness approach. You continue to support your clients by providing short, medium and/or longer-term case management that aligns with the individualised support plan.

What will a typical week look like?

  • Travelling in your fully equipped and maintained vehicle to a participating hospital or client’s home to conduct the initial assessment or review
  • Communicating with referrers, clients, families, advocacy, community health specialists, service providers and other program contacts in your case management activities
  • Developing support plans and making case notes to accurately document the client’s journey
  • Working as part of a skilled team to expand your knowledge, networks and career

Who are we looking for?

People will have called you all sort of different names. Authentic. Fun. Genuine. Brilliant. Approachable. A little bit cheeky. Helpful. Caring. Lovely. Relentless.

In your spare time we’re likely to find you daydreaming about new ways to create an impact on people’s lives.

If you are working in community services, love being busy and managing your own time…and have some experience in case management then why not consider joining Access Care Network Australia (ACNA), a forward-thinking and innovative not-for-profit organisation. What does ‘some experience’ mean? You have worked in the community to achieve outcomes for people over a period of time, using methods and practices aligned to case management. If you do not have experience as a Case Manager but has a desire to assist the elderly, we would love to hear from you anyway.  Training will be provided!

Sound interesting?

We have a recruitment process full of activities so you can try the role on for size.  To help you consider your suitability for these roles, we have included the Position Description and the Minimum Criteria that relates to this project on our Ethical Jobs Board (search for Ethical Jobs and pop Access Care Network Australia in as the employer). We provide a great initial induction and training experience and lots of ongoing learning.

About ACNA

Our charter says…

Access Care Network Australia provides assessment, coordination and case management services to connect eligible people with supports that build on their strengths.

But don’t let the jargon fool you.

We're in business to change lives. 

We do that by helping our clients (and their families) get the support they need to live life their way. 

What does it take to do what we do?

3 things. People. People and people.

First, only hire in the words of clients – “amazing beautiful souls” and never, ever, break that rule! Our recruitment process is unashamedly tough (and our training is even tougher!) because what we do at ACNA is a privilege – not an obligation.  So, we only hire people when we are absolutely confident they’ve got what it takes to make a difference. Think you do?  Then join us!

Something else that is good to know about ACNA – we love all ages and all life stages. If you need a little bit of flexibility and want to be part of a team that bubbles with life experiences, that’s us! If your lived experience is as an Aboriginal or Torres Strait Islander person, we would love for you to apply!

Last of all, you need to measure success in people, not data points. We’re yet to find a data point that captures the life-changing impact of an assessment that gives a daughter’s 92-year-old father the renewed confidence to live independently. But each and every day we get a front row seat to these amazing client stories that remind us all why we’re here (and the life-changing power of really great assessments!).

With all our focus on people you might get the impression we’re anti-technology.  Not at all! But in delivering over 400,000 assessments we’ve found technology comes second to the power of conversation.

What makes us tick?

Simple. We want people to be their best.

But at ACNA this isn’t something we just write on a poster: ‘being our best’ is a way of life. It’s our credo. It’s a life-long personal commitment to be…

Always learning

Always growing

Always sharing

Choose ACNA!

We could insert a spiel here demonstrating what a great organisation we are to work for, but instead we invite you to listen to stories from our team in our Podcast: https://player.whooshkaa.com/shows/acna-podcast-intro  

Sure, we work hard and have contractual KPIs to meet, but we also want you to have a great work experience with ACNA and leave us better off than when you arrived through the provision of great learning opportunities and clear connection to the senior leadership team.  

Ready to Apply? Well good news, we have even made it easy!

Simply answer the survey we have created to collect all the necessary information by pressing "Apply Now". No letter or response to selection criteria is required, but do be ready to attach your CV.

Once you apply, we will check your application and then contact you about the next stages of the process. Our recruitment process is a little different to most! We use lots of activities to give you an opportunity to understand the way of working and your typical day. We start to get to know you through your application, then we move into group video discussions and end the process with a day of activities You will need to be available for recruitment activities (about 2.5 hours in total) in early August. We look forward to welcoming our new team members in late August to early September 2022!

Questions?

You can learn more about the position in the Position Description attached below.

You can learn more about ACNA here www.acna.org.au including our benefits such a flexible working, salary packaging and career opportunities.

Still have questions?

If you still have some things you would like clarified, you can contact us via [email protected] using the subject line: Case Manager - Out of Hospital Care enquiry via EthicalJobs.

A position description is attached.

How to apply

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