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Rostering Officer

Achieve Australia

We are Achieve Australia!

  • 6 month contract on a full-time basis ( 38hours per week)
  • Competitive salary and generous benefits offered
  • Base location: Newington

About us:

Achieve Australia has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW. We are driven by our Passion, Purpose and Principles:

  • Our Passion is social inclusion for people with disability.
  • Our Purpose is to build extraordinary lives, supporting people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life.
  • We live by our Principles of inclusiveness, stewardship, extraordinary outcomes and ethical practices.

About the role:

You will be responsible for the deployment and optimisation of the labour workforce to Achieve Australia. Providing a cost-effective and efficient rostering practice across the organisation, you will ensure adequate up-to-date data is maintained across systems to enhance service delivery and ensure optimal outcomes for our clients.

Reporting to the Rostering Manager, you will develop and maintain complex 24-hour rosters in the rostering system and provide end-user training and support, working as part of a small team to promote workforce efficiency across the organisation.

About you:

To be successful in this role you will require to address the following criteria:

  • Rostering/scheduling/workforce planning experience
  • Excellent customer service focus
  • Build and maintain trust and confidence of stakeholder through consistent performance and delivering on services
  • Demonstrated communication skills incorporating the abilities of courtesy, diplomacy and confidentiality
  • Demonstrated ability to priorities a demanding workload
  • Organisational and time management skills
  • Ability to work autonomously with minimal supervision
  • Knowledge of rostering system, HR practices and award principles
  • Advances computer literacy e.g. Excel
  • Expertise in planning, problem solving, evaluation and co-ordination
  • Proficiency with workforce management tools
  • Rostering / Scheduling/ Workforce planning experience
  • Knowledge and application of Workforce Management Software systems, reporting capabilities, management of queues and activity routing/overflow, etc;

Our benefits - Our employees are key to our success and in return we offer:

Job satisfaction working as part of a team making a difference in people's lives in an organisation that cares about people.

Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.

In addition to excellent learning and development programs, as a large purpose-driven organisation we provide opportunities to grow your career across a range of teams and services.

Supportive, friendly and values-driven team environment and culture.

Pre-employment checks:

Achieve Australia is committed to implementing safer recruitment practices. This means we are committed to safeguarding and promoting the welfare of the people we support and staff are expected to share this commitment. As a result your application may be subject to a number of pre-employment checks; including reference checks, a Police check, Working with Children check, Right to work in Australia check.. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

How to apply:

To register your interest apply online, providing an updated resume and cover letter outlining your suitability for the role.

We have a Covid-19 Safety Plan in place including policies and procedures to support our clients and our workforce. The Covid-19 Management Committee meet on a regular basis to ensure our responses continue to be proactive and comprehensive, ensuring the safety of stakeholders at all times.

How to apply

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