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Caseworker - Parents Next - Logan

Access Community Services

Organisational Overview

Access Community Services Limited (ACSL) is Australia's leader and specialist in settlement, employment, training and youth and social enterprises for migrants, refugees and mainstream clients, in Queensland, particularly in the South East. As a community based, not for profit organisation limited by guarantee, we boast over a 30 year history of serving our local community which was originally established in Logan in 1984. We are committed to fostering community development, youth, settlement and employment initiatives and to providing personal support programs to address the needs of disadvantaged youth and community groups including migrants, refugees, humanitarian entrants and visa holders.

Group Overview

Access Community Services Ltd is dedicated to delivering a high calibre of Employment & Training Services and is working in the greater Brisbane area as well as Regional QLD and NSW. We are specialists in culturally diverse and mainstream employment Services who build cross cultural awareness to break down barriers in a supportive environment by identifying employment and training pathways suited to the participant's skill set. Our strategic process and holistic engagement with employers encourages ongoing sustainable employment outcomes.

Position Overview

The purpose of this position is to case manage parents of young children, in receipt of government benefits to overcome their barriers towards employment. ParentsNext Case Workers assist the participants of the program to

  • Identify their career and employment goals, then
  • Create pathways for achieving these goals, and
  • Make referrals into appropriate activities and services for the achievement of goals

This is a six month, full-time position based in Logan; with the expectation of extension.

Key Responsibilities

Your key responsibilities include, but are not limited to:

  • Working collaboratively with Parents to identify employment and education goals while taking into consideration caring responsibilities, barriers and family circumstances;
  • Assist in identifying and referring into activities to progress these vocational and non-vocational goals;
  • Linking participants to activities and services within their local community;
  • Undertaking case management and collaborating with local services to be able refer participants in suitable activities to assist them with overcoming their barriers toward employment;
  • Monitoring and supporting progress within activities and the achievement of goals

Selection Criteria

To be considered for this role, you will be able to demonstrate the following experience and abilities:

  • Previous experience in a similar role within the community services sector, preferably within Employment Services
  • Previous experience within client advocacy and case management
  • Demonstrated ability to work effectively with parents from diverse backgrounds and develop practical strategies to overcome complex barriers.
  • Proven ability working to targets and KPI's
  • Knowledge of current support agencies/programs for parents in the Wivenhoe Employment Region.
  • Rights to work in Australia
  • Current Drivers License
  • Current QLD Paid Blue Card or ability to obtain one
  • Police Clearance (no older than 6 months) or ability to obtain one


Submit your application addressing the selection criteria (no more than 2 pages) included along with the cover letter attachment and current resume by clicking Apply Now. For a copy of the Position Description - please email Ru at hr@acsl.org.au, using the subject line: Caseworker - Parents Next enquiry via EthicalJobs.

***Applications will not be considered without the resume and response to selection criteria. Please merge your cover letter and selection criteria in a single document.***

We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

How to apply

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