About the business
At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.
We are a non-government organisation (NGO) and our values (CARE - Compassion, Adaptability, Relationships, Excellence) underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgemental environment.
About the role
WOULD you like to be part of a dynamic regional SA team focused on providing quality services for country people?
ac.care is seeking an experienced Aboriginal Youth Worker to work collaboratively as a team member to deliver culturally-appropriate, flexible and intensive support services for young Aboriginal people (aged 10–25 years). The role will encourage increased social interaction, community and cultural connection, and promote positive lifestyle choices, promoting stability and improved emotional wellbeing.
As part of this you will:
- Develop and implement programs teaching young people practical living skills, conflict resolution skills, how to make healthy choices and take responsibility for own actions.
- Work collaboratively, developing respectful and compassionate relationships/partnerships with internal and external stakeholders to deliver high quality outcomes.
- Apply a case work service which is inclusive, respectful, tailored and appropriate to the young person's circumstances and needs.
- Participate in the evaluation, monitoring and reporting of program activities to determine their effectiveness and contribute to identifying strategies to address any deficits.
- Participate and assist in the development and implementation of frameworks, policies, guidelines and other resources that deliver business outcomes for ac.care.
- Ensure compliance with all statutory, legal and ethical obligations and participate in compliance audits.
- Ensure the quality of service through active participation in supervision and training, to ensure services provided are ethical, of a high standard and fulfil the requirements of the funding body.
- $30.62 per hour
- Five (5) weeks annual leave and salary packaging benefits
Qualifications, Experience and Attributes
- Relevant experience, understanding, and knowledge of Aboriginal culture, today's issues and Australia's shared history and the impact/s on Aboriginal young people.
- Experience working with youth and young people with the ability to develop relationships with Aboriginal people, their families and communities.
- Case management success including evaluation, & continuous improvement with the ability to work effectively under pressure.
- Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgmental environment, acting with diplomacy, tact, empathy, privacy and confidentiality.
- Highly developed skills in negotiation and liaison using conflict resolution, mediation and advocacy skills.
- Developed communication skills (listening, verbal and written), including the ability to establish rapport and maintain a positive relationship with clients and other service providers.
- Experience working within a cross functional environment (multiple service delivery programs at one site) to achieve client focused outcomes, and organisational strategic objectives.
- Ability to use a range of software packages, including MS Office suite.