• Progressive Peak body for Dementia
• Attractive salary packaging options available
• Full-time, fixed term opportunity, including flexible working arrangements until June 2022 based in North Ryde

Dementia Australia is the national peak body and source of trusted information, education and services for the estimated half a million Australians living with dementia, and the almost 1.6 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.

• We connect by promoting a people centred way of working and respecting all
• We collaborate in a supportive manner with each other, other teams, clients and external parties
• We commit to our purpose and direction, accountable for our actions and support the innovations, reshaping the way we do things

As State Manager, Client Services you will play a key leadership role responsible for the state-wide operations of our services delivered to people living with dementia and their carers. This is an integral role that ensures the delivery of high quality safe and effective services ensuring we are meeting our obligations to funders and our clients.

Reporting directly to the General Manager, Client Services, you will also be responsible for:

• Manage employees and resources within allocated budget parameters in order to ensure the organisation delivers on the objectives as outlined in the strategic plan.
• Establish and maintain industry relationships with relevant stakeholders within the region.
• Operational management, including ensuring all service and funding targets are met, reports and statistics maintained and reported on appropriately and facilitate intra-departmental strategic service planning and development, and foster a culture of service excellence and innovation.

To be successful in this role you will be a team player, thrive working in an agile environment, show an absolute commitment to the delivery of high-quality dementia services and support, and meet the key selection criteria outlined below.

Key Selection Criteria:

1. Demonstrated leadership skills including mentoring and developing staff in a positive inclusive manner.
2. Demonstrated experience in an operational role in a funded environment.
3. An understanding an experience in relation to contemporary issues, legislation, and standards impacting on community services.
4. Highly developed communication, negotiation, problem solving and analytical skills.
5. A sound understanding and experience in service review and development
6. A proven track record in leading staff to achieve organisational objectives.
7. Demonstrated ability in financial management and budget oversight.
8. Ability to strategically manage and lead the bigger picture with an eye for detail.

Qualifications:

• Tertiary Qualifications in a relevant discipline (health/allied health/social services sector) and experience in a similar position.

If you thrive on variety and are looking for the next challenge as part of a dynamic team, we would like to hear from you. In return you will be offered a flexible and supportive environment as well as a number of attractive staff benefits. You will be making a difference in the lives of people living with dementia, their families and friends.

The position description is attached below and can also be found here.

For specific role enquiries, please contact Emma Craig at [email protected] using the subject line: State Manager, Client Services enquiry via EthicalJobs.

Applications will be reviewed upon receipt so do not hesitate and apply. Dementia Australia reserves the right to close recruitment for this position as needed.