• Attractive salary packaging options available
• Full time, fixed term opportunity until June 2021

Dementia Australia is the national peak body and source of trusted information, education and services for the estimated half a million Australians living with dementia, and the almost 1.6 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.

• We connect by promoting a people centred way of working and respecting all
• We collaborate in a supportive manner with each other, other teams, clients and external parties
• We commit to our purpose and direction, accountable for our actions and support the innovations, reshaping the way we do things

Located in North Ryde, NSW the Dementia Support Specialist - Intake is responsible for supporting people living with dementia, their families and carers to enhance their quality of life through the provision of personalised information, support, referral, resourcing and innovative responsive service models. The position promotes wellbeing and builds self-efficacy through face to face, telephone, or online support and innovative service responses.

Reporting directly to the Team Leader, Client Services, you will also be responsible for:

• Screening and assess clients to ensure that appropriate and timely services are received.
• Providing a centralised intake system for Client Services.
• Resourcing, supporting and promoting telephone and online based support services models including National Dementia Hotline.

To be successful in this role you will be a team player, show an absolute commitment to the delivery of high quality dementia services and support and meet the key selection criteria outlined below.

Key Selection Criteria:

1. Experience in screening and assessment (beyond student placement).
2. Demonstrated capacity to communicate and collaborate effectively within a team and with key service providers.
3. Knowledge and understanding of the impacts of dementia for individuals, carers and their support networks.
4. Excellent verbal, interpersonal and written communication skills, including the use of active listening and reflective questioning.
5. Well-developed case note, record keeping and report writing skills.
6. Excellent computer skills and knowledge of data entry.

Qualifications:

• A formal qualification in a related field of either Social work, allied health, nursing and/or significant experience working with clients in the delivery of a community based service or within a health related field.

This is truly an exceptional opportunity for the right individual to further develop their career and make their mark in a progressive peak body. In return, you will be offered a flexible and supportive work environment as well as a number of attractive staff benefits. You will be making a difference in the lives of people living with dementia, their families and friends.

For specific role enquiries, please contact Annie Dallimer on [email protected], using the subject line: Dementia Support Specialist - Intake enquiry via EthicalJobs.

Dementia Australia reserves the right to close recruitment for this position as needed.

Please note:

• Applications that do not contain a covering letter that addresses each of the key selection criteria will not be considered.
• We will only consider applications directly from candidates – no agencies please.

A position description is attached.