• Attractive salary packaging options available
  
• Part time, 3 days a week, fixed term contract opportunity until June 2023 (possibility of extension)

Dementia Australia is the national peak body and source of trusted information, education and services for the estimated half a million Australians living with dementia, and the almost 1.6 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.

• We connect by promoting a people centred way of working and respecting all
• We collaborate in a supportive manner with each other, other teams, clients and external parties
• We commit to our purpose and direction, accountable for our actions and support the innovations, reshaping the way we do things

We are seeking a passionate and dedicated Client Services Administration Officer – Scheduler to join our national Client Services team based out of Mudgeeraba, QLD. This role will provide scheduling and administrative support to ensure the delivery of high quality, efficient and effective services for our clients and their families

Reporting directly to the Team Leader, Client Services you will also be responsible for:

• Maintaining staff and client rosters, including setting up and discharging clients as well as managing requests for changes to schedule
• Completing accurate and timely data entry of client information using the applicable organisational databases and approved systems
• Providing administrative support to the Client Services team and Leaders as required

To be successful in this role you will be a team player, have excellent interpersonal communication skills and meet the key selection criteria outlined below.

Key Selection Criteria

1. Demonstrated skills and experience in scheduling and a range of administrative activities
2. Ability to maintain a high level of written and oral communication skills
3. Demonstrated proficiency and experience with Microsoft Windows applications including Word, Excel, PowerPoint and Outlook
4. Ability to prioritise workload demands and cope calmly, effectively under pressure
5. Demonstrated ability to work as a member of a team as well as being able to work autonomously whilst taking initiative and problem solving independently

Qualifications

• Tertiary qualifications in a relevant field and/or minimum 12 months experience in a similar role
• Certificate III in Business Administration would be highly regarded

In return, you will be offered a flexible and supportive work environment as well as a number of attractive staff benefits. You will be making a difference in the lives of people living with dementia, their families and friends.

Click "Apply Now". You will be required to provide a cover letter outlining your response to the key selection criteria within the application process. You will also be requested to attach a copy of your resume. For specific role enquiries, please contact Recruitment at [email protected] using the subject line: Client Services Administration Officer - Scheduler - Mudgeeraba enquiry via EthicalJobs. 

Please note

• Applications that do not contain a covering letter that addresses each of the key selection criteria will not be considered
• We will only consider applications directly from candidates – no agencies please