• Organisation: The Haven Nepean Women’s Shelter
• Location: Penrith
• Reporting to: Shelter Manager
• Work type: Permanent Part-Time opportunity
• Award Classification: Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) Crisis Accommodation (depending on experience) plus superannuation.

Who we are

Women’s Community Shelters is a network of nine shelters for homeless women accompanied by children across NSW. We are recruiting for Case Workers to work in our shelter in the Penrith LGA. The Haven - Nepean Women’s Shelter is a crisis accommodation service for up to 6 women with or without dependent children, who are experiencing homelessness due to domestic violence or family violence.

The shelter is staffed 7 days a week (reporting to the Shelter Manager during office hours)

Women’s Community Shelters are dedicated to supporting and empowering women to take control and move on with their lives. Our clients are supported with client-centred and trauma-informed case management and are supported to secure more permanent housing options and pursue other support goals.

About this role

Women’s Community Shelters are dedicated to supporting and empowering women to take control and move on with their lives. Our clients are supported with client-centric and trauma informed case management and are supported to secure more permanent accommodation and pursue other goals, such as, studying, re-training, legal, employment, financial, family, and recreational.

An understanding of the homelessness sector, awareness around current issues and practice in domestic violence and good knowledge of housing pathways are key skills for this role.

Essential Skills

• Social Work, Psychology, Community Services and/or a related Human Services field with a least 3-5 years’ experience in a domestic and family violence or related role. A Social Work degree is highly desirable.
• Demonstrated understanding of client-centred and trauma-informed practice.
• The ability to work with limited supervision and exercise judgement and initiative in a new role with developing practices and processes.
• A demonstrated understanding of the varying needs of women who come from diverse backgrounds and present with multiple and complex needs.
• Provide a case coordinated service model for women with complex needs.
• Broad knowledge and understanding of family violence including impacts on women and children.
• Strong administrative skills, including excellent written and oral skills and confidence with the MS Office applications.
• High-level organisational skills, the ability to set priorities and ensure adherence to service standards in a fast paced and changing environment.
• Ability to think innovatively and creatively to develop tailored client solutions.
• Ability to work autonomously and as a part of a multidisciplinary team.

Essential Requirements

• Current first aid certificate or capacity to acquire one before commencement.
• Current NSW driver’s License.
• The right to live and work in Australia with Ability to provide proof of Eligibility to Work in Australia
• National Police Check
• Working With Children Check
• COVID-19 vaccination

Desired Skills

• Experience in Not For Profit sector.
• Ability to use online case management system CIMS.
• Understanding of current issues in women’s homelessness, including current

practices of responses to domestic and family violence and homelessness.

What’s on offer

• Purpose with a mission to help shape and lead a positive impact contributing to homeless women and children.

• A flexible workplace.

• Salary Sacrifice Fringe Benefit available.

• Feminist organisation embedded in strong foundational practice frameworks.
• Supportive learning culture with career development and training opportunities.
• An inclusive organisation, member of ACON’s Welcome Here Project
• Disability inclusion, in part through our Disability Inclusion Action Plan
• Access to free counselling through our Employee Assistance Program.