About Local Area Coordination Partners in the Community (PITC) Program

The NDIS Partners in the Community Program for Local Area Coordination (LAC) Services works in partnership with the National Disability Insurance Agency (NDIA) to assist people with disability, their families and carers to achieve tangible outcomes, exercise choice and control and engage with the National Disability Insurance Schemes (NDIS).

Uniting LAC support people aged 7-65 who have NDIS plans and are eligible for the Scheme, as well as connect people, who are not eligible for the Scheme, to services and supports in their local community.

Uniting is delivering Local Area Coordination in the local communities of Nepean and Blue Mountains.

About Uniting

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our focus is always on the people we serve, no matter where they are at in their life.

Role Responsibilities:

• Lead the administrative support for LAC Services across your service area
• Motivate your team of Administration Support Officers (ASOs) to provide timely, quality and innovative services consistent with performance expectations
• Support the Service Area Manager with administrative requirements 
• Delivery of exemplary customer service provided by your team through a variety of channels

Are you the person we are looking for?

• You will have a minimum of two years’ experience supervising a team and a minimum of five years’ experience in office administration and/or customer service roles
• You will have excellent written and verbal communication skills, be organised, systematic, thorough, accurate and disciplined
• You will be highly proficient in using Microsoft Office programs such as Outlook, Word, Excel and PowerPoint; and online platforms such as SharePoint
• You will operate with a high degree of professionalism and ability to maintain a high level of confidentiality, whilst providing an exemplary level of administrative support for the Service Area Manager

Benefits & Culture:

Uniting is proud to be an EEO employer who supports an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people as well as people with a disability are encouraged to apply.

• Salary packaging (visit http://www.salary.com.au for more information)
• Paid travel entitlements
• Offering ongoing training and mentoring so you can continue to improve and learn new skills
• An accessible employee assistance program to support your wellbeing
• Ongoing career development opportunities

How to Apply

Please read the position description attached below for more information about the role and ensure you address all of the selection criteria when applying.

Position description: Senior Administration Support Officer

Employment with Uniting LAC Program is subject to satisfactory background checks which include Working with Children Check clearance, Reference Checks, State and National Police Checks and entry level checks conducted by Services Australia.