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Impact and Evaluation Officer / Lead

Settlement Council of Australia

Be our expert in measuring and articulating the impact of Australia’s settlement services, which support newly arrived migrants and refugees across the country to make Australia their new home.

  • Location: Canberra, ACT
  • Duration: 12 month contract
  • Work hours: Either part time or full time (as preferred by the applicant)

About SCoA

The Settlement Council of Australia (SCoA) is the peak body representing the vast majority of settlement services across Australia providing direct services and support to people of migrant and refugee backgrounds.

Our members include organisations large and small, who are committed to the successful settlement of migrants and refugees across the country. Their services range from greeting new arrivals at the airport, through to assisting them to secure housing, learn English, make social connections, access services and find their first job. Australia’s settlement services are recognised as being among the best in the world.

Key position objectives

As SCoA’s impact and evaluation specialist you will develop a framework for measuring the settlement sector’s impact and outcomes. The framework will be clear, user-friendly, and aligned to the National Settlement Outcomes Standards and Settlement Sector Quality Framework. You will also build the capacity of the settlement sector to undertake monitoring and evaluation. This work will lead to enhancing the evidence-base of settlement services, and strengthen the outcomes focus of the sector.

Reporting relationship

This position reports to the SCoA CEO and works collaboratively with the policy team.

Roles and responsibilities

  1. Develop an evaluation framework aligned to the National Settlement Outcomes Standards, and the Settlement Sector Quality Framework to demonstrate the impact of the sector and ensure organisations remain outcomes focused
  2. Equip the settlement sector with skills and tools to undertake robust data collection, and measure and demonstrate their impact against outcomes
  3. Design and conduct relevant surveys of the settlement workforce, and of settlement sector organisations
  4. Represent SCoA to external stakeholders and in various forums as required
  5. On occasion, identify and analyse quantitative data to inform various SCoA research and policy reports
  6. On occasion, conduct qualitative analysis of the outcomes of consultations/interviews with the sector to inform various SCoA research and policy reports
  7. On occasion, assist with other research, policy and advocacy work
  8. Assist in the day to day management of SCoA and various administrative tasks

Selection Criteria

  1. Experience in developing and implementing effective evidence-informed research or evaluation initiatives
  2. Quantitative and qualitative data analysis skills
  3. Survey design skills
  4. Demonstrated experience in diversity and inclusion, multiculturalism, settlement or a related field
  5. An ability to identify and respond to stakeholder's underlying needs, ensuring SCoA’s work meets the needs of its members and other stakeholders
  6. Project management skills and an ability to balance multiple projects and competing priorities at a time
  7. Highly developed interpersonal skills and cultural awareness
  8. Commitment to SCoA’s vision of an equitable, respectful, and inclusive Australia where effective settlement outcomes provide every opportunity to humanitarian entrants and migrants to fully participate in society

What you can expect working at SCoA

Working at SCoA you will get the satisfaction of knowing your work is contributing to making Australia a welcoming and inclusive society, where every migrant and refugee has the opportunity to, and does, fully participate in society.

In addition to a connection to social causes, you will have access to:

  • Opportunities to work on additional projects alongside business as usual
  • An individual professional development plan to assist in your career development
  • A friendly, supportive and flexible work environment
  • A high performing team environment

People with a lived experience of migration or forced migration are encouraged to apply.

To apply, please submit a cover letter and current resume to recruitment@scoa.org.au, using the subject line: Impact and Evaluation Officer / Lead application via EthicalJobs by COB Friday 5 February 2021.

How to apply

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