• Employment Status: 0.8EFT (four days a week). 12-month contract (ongoing subject to funding) 
• Reports to: Communications Manager

About us

Eating disorders are complex and debilitating mental illnesses that affect up to 1 in 20 people. Like any mental illness, they are not the fault of the individual and can affect anyone no matter their age, gender or background. While serious, eating disorders are treatable. With the right support, full recovery is possible for everyone. Eating Disorders Victoria is the trusted guide for Victorians affected by eating disorders. We help people get the support they need to inspire hope and ensure the earliest possible recovery.

How we work

We are a committed, engaged and progressive community health service who value innovation. We are known for developing and delivering eating disorder services that can’t be found anywhere else in Australia, or even the world. We are a strong voice for people affected by eating disorders and actively advocate for our eating disorder affected community at state and national level.

We pride ourselves on being a vibrant place to work, where creativity, collaboration and lived experience are highly valued and supported.

All of our work is guided by our values of Connection, Courage, Optimism and Perseverance.

Where we are going

We are moving through an exciting time of reform in Victoria’s Mental Health System, and have every intention of ensuring eating disorders are fully supported in this new system. We want eating disorders to be considered core business when it comes to mental health, so that more Victorians are identified, diagnosed and put on the path to recovery, sooner.

We are focussed on delivering high quality, data-driven community services that demonstrate the impact of our work, while underscoring the growing community demand for specialised eating disorder services. Underpinning this is an evolving culture of strong clinical governance, which supports the wellbeing of staff, volunteers and our service users.

We consider the lived experience workforce to be pivotal to the future of eating disorder treatment and are positioned to be leaders in this emerging field.

What we are looking for

We want to build our digital presence and get our message out there so that more Victorians can benefit from our life-changing services. We’re looking for someone multidimensional and multitalented to join our Communications and Marketing team to specifically drive our digital presence as our Digital Communications Officer.

You are likely an early career communications professional who is passionate about working in a for-purpose organisation. You have the writing, design and digital nous to deliver impactful communications projects that stay true to the EDV voice. You understand digital trends and can capitalise on that to grow the EDV brand. You don’t have to know all the answers, but you’re someone who will do their best to find out and will use this opportunity to hone a broad communications skill-set.

While not essential, you may have lived experience of an eating disorder. You are robust in your recovery (minimum two years) and are in a position to lend your lived experience lens to a communications role.

What we can offer you

• A genuinely nice place to work – we know that our people are our best asset
• Support and encouragement to grow your skill set in a hands-on environment
• Ability to take ownership of your role
• Opportunities to engage in a fun social calendar of events
• Hybrid working arrangements (50% in-office time in Abbotsford)
• Ability to take scheduled mental health days to focus on your personal wellness
• Group supervision for all staff with lived experience of an eating disorder
• Salary packaging arrangements (increasing your take-home pay)

ROLE STATEMENT

The Digital Communications Officer is primarily responsible for leading EDV’s social media. This covers all aspects of socials, from graphic design to copy writing, video capture and editing, to dissemination and reporting. The role is also responsible for supporting the development (think editing and UX design) and promotion (think paid social advertising) of EDV’s new online learning platform, LearnED.

The role will also support broader functions of the communications team as needed – EDMs, website, podcast, fundraising campaigns, community engagement, media stories and events. We’re a small but mighty team, and we help each other out.

To be successful in this role, the right candidate must juggle multiple priorities and connect the dots between the role of EDV, our broader sector and our future vision as an organisation.

The role sits in the Communications team, supported by EDV’s Communications Manager and alongside a Policy and Advocacy Officer.

KEY ACCOUNTABILITIES

• Plan and implement all aspects of social media campaigns to support EDV’s strategic priorities and external days of significance
• Repackage content to use in multiple channels, including website
• Edit video and drive user-experience design of content on EDV’s LearnED e-learning platform
• Utilise effective paid advertising to promote the LearnED platform
• Support content development, editing and review for other organisational publications as needed
• Provide graphic design support as needed
• Engage with the lived experience community as needed to support Communications activities
• Attend staff meetings, and other internal meetings; keep up to date with EDV news and sector developments
• Attend lived experience supervision group (if applicable)
• Other duties consistent with position as directed by the Communications Manager

KEY SELECTION CRITERIA

Essential:

• Tertiary qualifications in communications, marketing, PR, social sciences or similar OR relevant experience in the field
• Minimum one year of experience working in communications, marketing, social media, stakeholder engagement or a related field
• Excellent written communications skills, with the proven ability to master organisational tone of voice
• Experience developing and delivering on all aspects of social media campaigns
• Graphic design skills (Canva is fine!)
• Understanding of the complexities of eating disorders (or willingness to quickly learn), including converging social issues such as weight stigma
• Ability to research and distill clinical or complex information

Desirable:

• Video editing experience
• Experience executing paid social media campaigns
• Practical experience or knowledge of SEO and SEM
• Experience working in the mental health or social services sector

CONDITIONS OF CONTRACT

Location: The position will be based at the EDV office on Level 2 of the Magpies Community Centre (corner Lulie and Abbot Streets, Abbotsford).

Employment conditions:

• Normal working hours will be during Monday to Friday, 9am to 5pm
• Other conditions as mandated by the Fair Work Act
• Subject to satisfactory Working with Children Check, National Police Check and completion of Conflict of Interest Declaration
• Probationary period will apply (3-months)

Ethical requirements:

All EDV staff are required to adhere to the EDV Code of Ethics, Code of Conduct, Core Values and guiding principles and relevant organisational policies, practices and guidelines.

Wellness criteria:

EDV values the lived experience of volunteers, staff and board members in the organisation. For anyone who discloses a history of a mental illness, including eating disorders, we recommend a two-year recovery period and a ‘Declaration of Wellness’ so that all connected with EDV are able to look after themselves and be supported.

How to Apply

To apply, please navigate to the 'Apply now' section on Ethical Jobs and include a resume, cover letter and response to the Key Selection Criteria. Please combine these as a single document. Direct applications to EDV via email will not be monitored.