• Full-time position until June 2025
• Based at our Coffs Harbour office with travel required. Hybrid working conditions
• Competitive salary + Super + Generous Salary Packaging benefits of up to $18,550

EACH's vision is that everyone has the power to live well

About the Care Finder program

Here at EACH we are looking for a Team Lead to join our new Care Finder program which aims to provide specialist and intensive assistance to help people in the Care Finder target population groups to understand and access aged care services and connect with other relevant supports in the community.

What you'll be doing

In this fast-paced role no two days will be the same! As Team Lead your duties will include:

• You will provide senior consultation, line management and support to the Care Finder team who practise assertive outreach and explore and establish different ways to effectively engage with people in the Care Finder target populations.
• Assist with the development, implementation, and evaluation of a robust service program.
• In line with your commitment to customer care, you will Manage a 50% caseload of clients in the Coffs Harbour, Clarence Valley and Richmond Valley area.
• Provide specialist and intensive assistance to help senior Australians who need intensive support, who could otherwise fall through the gaps, to understand and access aged care services and connect with other relevant supports in the community.
• Build and establish relationships within the community to promote the Care Finder program and assist with reaching potential clients.

Who we're looking for

If you're a born leader with a commitment to delivering a person-centred approach, and an understanding of the policy and funding environment of the aged care and community services sector, then you might be exactly who we're looking for!

Experience, Knowledge, and Qualification/s required for the job

• Demonstrated experience in leading and managing a team.
• Experience working with older adults within the community with an understanding of the supports and services that are available in the local community.
• Qualification in Social Work, Human Services, Aged Care, Community Services or Health and/or relevant experience, and enjoy assisting older adults within our community.
• Exceptional interpersonal communication, negotiation, and problem-solving skills.
• Ability to work remotely from a team when required.
• Current NSW driver's licence and vehicle.
• Computer literacy and the ability to effectively manage a client data base.

What we offer

EACH is committed to developing our people. At EACH you'll be supported to be your best. We provide:

• Work arrangements that flex to you to allow for a positive work-life balance
• Engaging, inclusive supportive team that meet regularly and has its own chat page to provide daily support to each other
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• Up to $2,650 additional tax-free money to spend towards meals entertainment
• Opportunities for internal career progression across QLD, NSW, ACT, and VIC
• Support through a comprehensive Employee Assistance Program for you, and your immediate family members
• Opportunities to continuously grow and develop.

Next steps

We want to know why you would like to come work with EACH and what you can bring to this role. When you click 'Apply Now' you will be redirected to our Career Centre, where the Position Description is available. **Upon submitting your application please ensure that you read the Position Description and attach a COVER LETTER outlining your suitability. **

If you'd like more information about the position, please contact Donna Judge, Manager Older Adult Services NSW on or 0405 069 011.

(If you are a recruitment agency or employment service wanting to promote your service or refer someone, please contact recruitment @ each.com.au using the subject line: Team Leader - Care Finder Program - Coffs Harbour enquiry via EthicalJobs)

** Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!**