About us

Consumer Credit Legal Service (WA) Inc. (CCLSWA) is a not-for-profit charitable organisation which provides legal advice and representation to consumers in WA in the areas of credit, banking and finance. CCLSWA also takes an active role in community legal education, law reform and policy issues affecting consumers. The organisation is funded by the Commonwealth and Western Australian governments through the Community Legal Services Program to provide free legal advice to the Western Australian public, including those residing in rural and remote regions.

Tasks & responsibilities

• Lead the CCLSWA’s day-to-day operations to deliver on the strategic direction set by the Board
• Ensure the ongoing operational and financial viability of the CCLSWA, including the fulfilment of funding agreements requirements and regulatory obligations.
• Create an inspiring workplace by coaching, leading and being a role model to other staff members and by being self aware and reflective in their work practice.
• In cooperation with the Principal Solicitor, spearhead CCLSWA’s policy advocacy and law reform activities, community legal education and networking activities

Qualifications & experience

• Relevant bachelor degree or higher, OR significant experience in senior management role. MBA or equivalent is desirable
• Ability to manage a diverse team of paid and volunteer workers.
• Sound financial acumen and understanding of financial statements, and experience in the financial management of a varied range of funding contracts.
• Ability to appropriately represent and advocate on behalf of the organisation to a diverse audience, including Members of Parliament, funding bodies, media and other key stakeholders.
• High level written and oral communication skills and the ability to communicate with influence.
• Ability to work effectively with a Board or other management group and to work with minimal supervision, and to plan and work strategically with sound knowledge and skills in organisational governance.
• Experience working at senior levels in the community/not-for-profit sector, and experience or familiarity with the Australian Consumer Law and/or consumer credit regulatory environment are highly desirable.
• Alignment with CCLSWA’s core values: Excellence, Innovation, Empowerment, Collaboration, Passion, as well as an understanding of and sensitivity to people from diverse cultural, socio economic and linguistic backgrounds.

A position description is attached.