Join the team

ABSTARR leads change and delivers excellence in;

• Strategic thought leadership
• Transformational learning
• Wellbeing in the workplace
• Critical analysis and evaluation

for those who want to deliver better outcomes for Aboriginal and Torres Strait Islander Peoples.

Your Role

You support the work of the General Manager to maintain a functioning and happy business, and work on tasks assigned by the General Manager, including in administration, co-ordination of inquiries, office functioning, and the diary and support of the CEO.

Under the direction of the General Manager, you maintain and organise records, documents and databases, both physically and electronically, so they are readily available to team members. This includes drafts of documents and version control. You maintain electronic filing systems for ABSTARR Consulting and through intimate knowledge of this system you source documents for team members as required. You prepare documentation and correspondence in collaboration with the General Manager.

You provide excellent customer service to stakeholders and clients. You direct enquiries to the appropriate person, usually the General Manager, and map tasks arising from these contacts. You follow up enquiries with both the organisation or person making the enquiry and the person within ABSTARR Consulting responsible for addressing the enquiry as a quality assurance measure and to maintain integrity and professional of the organisation.

You maintain and update administrative practices, systems and procedures to improve efficiency and service delivery. You suggest and contribute to changes in processes and procedures to improve our ways of working. You maintain a safe, secure and organised work environment.

You Have

To effectively fulfil this role, you have:

1. Excellent organisational abilities
2. Experience in Executive and Administration Officer roles
3. Maturity in acumen and judgement
4. Record and document management experience and skill
5. Attention to detail
6. Strong written and verbal communication skills
7. The ability to view a problem from different angles and initiate solutions
8. Demonstrated ability to work independently and take initiative
9. Practical skill in Microsoft Office products

A position description is attached.