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Out & About Support Officer


Employer: Switchboard Victoria
Work Type/s: Contract, Part Time
Classification/s: Aged Care & Seniors’ Rights, GLBTI & Sexual Health
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 14 August, 2019.
Applications close: 01 September, 2019.

Who We Are:

Switchboard Victoria Inc is a community based not for profit organisation. Switchboard provides peer-driven support services for lesbian, gay, bisexual, transgender and gender diverse, intersex, queer and asexual (LGBTIQA+) people, their families, allies and communities.

The Out & About Program:

Switchboard’s Out & About program is a free service connecting older LGBTI Victorians. Out & About aims to alleviate social isolation and loneliness experienced by LGBTI older people accessing aged care services. Out & About is Victoria’s only LGBTI specific CVS service and is funded by the national Community Visitors Scheme (CVS) and recently the RACV Community Foundation, in addition to other private donations.

Position Overview:

The aim of this role is to support the Out & About program grow through supporting current and future clients, planning and delivering occasional accessible events for older LGBTI people, and improving program communications. This work will be undertaken in collaboration with the Out & About team, including the Program Manager and Outreach Officer.

Essential Selection Criteria:

  1. Applicant must identify as part of the lesbian, gay, bisexual, transgender, gender diverse, Intersex, asexual communities (LGBTIQA+) [Switchboard Victoria has an exemption under Equal Employment];
  2. Demonstrated understanding of and commitment to the values which underpin Switchboard and willing to participate in an organisational culture of reflection and continuous learning;
  3. Highly developed interpersonal skills with demonstrated ability to communicate effectively, both written and verbally, with people from a wide range of professional and cultural backgrounds
  4. Demonstrated ability to work both independently and as part of a multi-disciplinary team, problem solve and achieve program objectives with limited supervision
  5. An understanding of the complex issues faced by LGBTI communities including older people
  6. Enjoy working for and with older LGBTIQ+ people, including older people with complex needs
  7. Experience in organising and delivering accessible events
  8. A current Australian drivers’ licence (or equivalent)
How to apply for this job

Please use this form to apply with a resume, cover letter and document addressing the selection criteria above (both essential and desirable criteria, 2 pages maximum).

Switchboard especially welcomes and encourages applications from people who are Aboriginal and/or Torres Strait Islander; trans, gender diverse or intersex; aged over 50; disabled; carers; live with HIV, are culturally and linguistically diverse (CALD), People of Colour or People of Faith.

For more information or to discuss this role confidentially please contact:

Ada Castle (she/her pronouns), Out & About Program Manager, Switchboard Victoria
outandabout@switchboard.org.au
0466 218 921 / 03 9663 2474

Acknowledgement of Country 

Switchboard Victoria is based on the lands of the Kulin nations, always and forever the home of the Wurundjeri, Boonwurrung, Wathaurong, Taungurong and Djadjawurung peoples. We acknowledge that our work takes place on lands that are under colonial occupation and that Kulin Nation sovereignty was never ceded. We hope to pay our respects to Kulin Nation elders, past and present and wish to extend this respect to any and all Aboriginal and Torres Strait Islander People

Supporting materials  Switchboard Victoria - Out & About Support Officer PD.pdf