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Volunteer Program Manager (paid position)

Employer: Settlement Services International
Work Type/s: Contract, Full Time
Classification/s: Multiculturalism & Diversity, Project Management, Volunteer Management
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 14 June, 2019.
Applications close: 26 June, 2019. (Expired)

  • Based in Ashfield – close to public transport
  • Salary packaging options + RDO
  • Full time 12 month contract

About Us

Settlement Services International (SSI) is a leading community-based not-for-profit organisation providing a range of services in the areas of refugee settlement, asylum seeker assistance, housing, multicultural foster care, disability support and employment services in NSW. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

About the Volunteer Program

SSI’s Volunteer Program is part of the Community Engagement Unit. The Volunteer Program recruits, trains and matches volunteers, students and interns to roles that support individuals and families reach their potential in the wider community. 

Your Contribution

Leading a team of four, the Volunteer Program Manager is responsible for setting the policy framework, co-designing volunteer training opportunities, overseeing the team’s operations and monitoring the program’s outputs. The Manager is also responsible for ensuring the program is responsive to emerging demand for volunteers, students and interns. Key functions of this role are to ensure SSI’s practice is benchmarked to the National Standards in Volunteering and influence volunteer leaders across the organisation to acknowledge and celebrate the remarkable contribution of our unpaid workforce.

Selection Criteria

We are looking for someone who is tertiary qualified, has previous experience managing a large volunteer program, is an expert in program modelling as well as volunteer recruitment and management. You will be a natural people leader and have strong stakeholder management skills. Experience working with volunteers from a diverse back ground would be highly regarded.

Please respond to the “Selection Criteria” section in your cover letter.

What We Offer

We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

We have a fantastic benefits package that promotes work/life balance; something we are very passionate about!  This includes flexible working arrangements and generous salary packaging options so you can increase your take home pay!

SSI is passionate about social justice and diversity and is committed to being an EEO employer.  We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability. 

We strongly believe in protecting the safety and wellbeing of children and vulnerable communities and take child protection very seriously.  All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment please email

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.