Document Actions

Team Leader - Connecting Home - Grafton


Employer: Social Futures
Work Type/s: Full Time
Classification/s: Housing & Homelessness, Family Services, Management, Social Work
Sector/s: Not For Profit (NFP)
Location: Regional NSW

Job posted on: 18 March, 2019.
Applications close: 31 March, 2019. (Expired)

  • Full Time - 76 Hours per fortnight
  • SCHCADS Level 5
  • Location: Grafton NSW

Social Futures is a voice for social change in regional Australia, helping to create connected, resilient communities. With more than 40 years’ industry experience, we are a community service leader, striving to create change through our work across homelessness and housing supports, youth and family services, sector advocacy and programs that promote genuine participation for people with disability.

Social Futures is an equal opportunity employer, accredited by White Ribbon Australia. Aboriginal and Torres Strait Islander People are encouraged to apply. Social Futures priorities child safety. Current Working With Children and National Police Check clearances are a condition of employment.

Purpose of the Position

The role is to professionally and sensitively oversee a quality response to the needs of young people, adults and families, NGO’s, government and the community more broadly. An integrated and no wrong door first response team will deliver services as part of the Communities North Consortium. The First Response team will provide access to the service, will assess client needs and refer them to appropriate and accessible local services.

This team leader role will oversee a team of caseworkers who will be responsible for assessing and responding to clients’ supports needs. The role also encompasses some direct service provision, service promotion and community development tasks.

The position is charged with leading the team and providing direct client services which will:

  • Ensure streamlined, no wrong door access to Communities North services across the region.
  • Support and build capacity for self-advocacy of clients rights and responsibilities
  • Provide warm referral services, comprehensive assessment, triage and referral/case coordination and engage in casework in low needs
  • Facilitate service Promotion, and develop appropriate referral
  • Engage in effective communication (verbal and written) that meets the needs of clients and
  • Ensure that all conduct towards clients, the community, colleagues and other service providers is conducted in a professional and ethical manner
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.