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Team Leader - Frontyard Accommodation

Melbourne City Mission
  • Do you want to be part of leading something new and innovative in the community services sector?
  • Ongoing full-time position
  • State-of-the-art facility in Melbourne’s CBD

About Frontyard Youth Services

Melbourne City Mission (MCM) is adding new streams to its support (integrated service) model at Frontyard, including the CBD’s first high support crisis accommodation.

While the new streams will have a strong focus on assertively engaging with young people aged 17-25 who are sleeping rough in the city, Frontyard will continue to be a place where all young people experiencing, or at risk of, homelessness can access support.

Frontyard Youth Services is a specialist youth service providing a range of multidisciplinary programs to meet the holistic needs of young people aged between 12 and 25 years who are at risk or experiencing homelessness. Frontyard aims to support young people to meet their physical, emotional and social needs and to develop pathways out of homelessness. Many of the services at Frontyard work with young people across greater Melbourne and throughout Victoria.

Frontyard’s support model includes a suite of primary and allied health, specialist housing, assertive outreach, therapeutic supports, early intervention & prevention services, legal, education and employment support. Additionally, Frontyard’s 18 bed crisis accommodation operates 24/7 and provides higher intensity supports, including enhanced mental health, drug and alcohol, and therapeutic supports, to respond and creatively engage those young people with the most complex barriers.

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About the Role

We are currently recruiting for a skilled and enthusiastic Team Leader to lead Frontyard’s new Accommodation program.

The Team Leader is responsible for overseeing the day to day operations of the Frontyard Accommodation program, lead and supervise the team, and for ensuring that young people receive a high quality service where they are assisted and empowered to develop and resolve a range of psychosocial needs, and further their wellbeing.

Skills & experience include but are not limited to:


  • A bachelor degree in Social Work, Youth Work or related fields with extensive experience of working with young people from a diverse range of backgrounds.
  • Demonstrated experience leading a team of professionals working in a youth homelessness context with the ability to oversee a range of crisis interventions and management strategies to young people at risk.
  • A demonstrated ability to lead, guide, supervise and support employees with a sound understanding of supervision guidelines and best practice principles.
  • Availability to work shift work including weekends and night shifts.
  • Provide First Aid certificate (formerly First Aid Level 2).


  • Experience in assisting the research and/or implementation of pilot projects, new services, and/or innovations that aim to address particular needs of the community.
  • Experience working within an integrated model of care that engages the services of range of disciplines and community agencies.

Please review the position description below for the full duties and key selection criteria.


We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

A full position description is available below.

How to apply

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