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Office Coordinator


Employer: Federation of Community Legal Centres Victoria
Work Type/s: Full Time
Classification/s: Administration
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 08 October, 2019.
Applications close: 21 October, 2019.

  • Opportunity to join a peak body at the forefront of advancing social justice
  • Be part of a newly created team enabling organisational effectiveness
  • Key first point of contact in this broad administrative support role

You are an administrative coordination extraordinaire and committed to ensuring our programs are supported and our office runs efficiently.

Your interpersonal skills are first class as you navigate calls with professionalism, maturity and a level of calm - from members and key external stakeholders, as well as the community seeking legal referral.

With excellent written skills and strong experience providing outstanding administrative support, you are adept at juggling priorities, delivering against timelines and resolving day to day issues. A multi-tasker by nature, you will operate independently yet collaboratively to support the Federation’s social justice priorities.

About Us

The Federation is the peak body for Victoria’s Community Legal Centres (CLCs). Our members are at the forefront of helping those facing economic, cultural or social disadvantage and whose life circumstances are severely affected by their legal problem.

For over 40 years CLCs have been the heart of a powerful movement for social change, reshaping how people access justice, creating stronger more equitable laws, and more accountable government and democracy.

As their peak body, we work with and support CLCs to fight for a fairer, more just community.

Context

As our organisation goes through a period of positive growth, it is critical to ensure the foundations of the Federation enable us to continue the important work in driving change for a fairer community.

The refreshed role of Office Coordinator will focus on broad administrative support for office, program and member activities, and the review and delivery of best practice administration and operational services.

About the Role

You will act as our “Director of First Impressions” as a first point of contact for internal staff, external stakeholders, visitors, and the broader community.

You will coordinate member meetings and provide outstanding governance support through timely agendas, concise minutes and quality member papers.

You will deliver exceptional administrative coordination across a range of program activities – ones that are ad hoc and ones that you can call your own.

You will display maturity, compassion and a level of calm in the provision of a high quality client legal referral service.

You will be a valued team member in effectively supporting the administrative priorities and delivery of best practice approaches.

Rewards and Benefits

The base salary offered is between $63,000 - $65,000 per annum, plus superannuation. The Federation offers FBT salary packaging, therefore depending upon personal financial circumstances, the value of the salary may be equivalent to up to approximately $5,000 - $7,000 higher.

Additional benefits include:

  • Family friendly and flexible working arrangements, the role is offered full time but start and finish times can be negotiated;
  • Learning and development opportunities; and
  • An everyday working environment that is friendly, collaborative and positive.

A full position description is attached below.

How to apply for this job

The Federation is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic backgrounds, people of all ages and LGBTIQ people.

Please submit your application before 10am Monday 21 October 2019 to the Human Resources Adviser via humanresources@fclc.org.au, using the subject line: Office Coordinator application via EthicalJobs.

Your application must include your CV together with a cover letter addressing the following selection questions:

  1. Briefly describe a role where you were responsible for office processes. How did you ensure the processes were as efficient and effective as possible, and were understood across the work place?
  2. Describe a role where you have provided a service or support to members of the public over the telephone. What were the techniques that you used to ensure a consistent and effective service?
  3. What are the strategies that you use to prioritise and manage multiple tasks to required timeframes, in a small fast paced organisation?
Supporting materials  Office Coordinator PD_final_191008.pdf