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Change Agents

Community Shapers

About Community Shapers

Community Shapers is a progressive call centre based in Canberra helping to shape a fairer, more sustainable world. We believe in the power of values-led, well-informed, and inspired over-the-phone conversation to effect social change. It is through this service that we support the progressive movement in Australia by strengthening and growing their membership bases as well as increasing awareness of and support for their campaigns through a combination of advocacy and fundraising over-the-phone outreach.

Community Shapers leads by example, and we are committed to upholding the utmost ethical and professional standards of fundraising, both in terms of how we treat and remunerate our staff and in how we engage our clients' supporters.

Every day we prioritise building a respectful, inclusive, and supportive work environment with the feeling of an activist hub. We work together to solve problems, communicate with empathy, and encourage our employees to join the relevant union.

We only partner with progressive clients working towards a fairer, kinder, more sustainable world, and we only hire Change Agents who share similar values.

2019/2020 Hiring Rounds

We are currently seeking expressions of interest for two hiring rounds that will take place over spring and summer: one in early October and the second in early 2020. We are looking for people to start in either of these rounds and stay on for at least 12 months after our end of year shut down. Interviews for the first round will start in the week of the 7th of October and successful applicants will have their first shift in the week of the 14th.

Our office will be shut down for the summer from December 16 until late January; there will be no shifts offered in this period.

When applying for this position please indicate which round you would like to be considered for, or if you would like to be considered for both.

Role & Responsibilities

In the role of a Change Agent you will work closely with other Change Agents and the Campaign Facilitators to support progressive campaigns. Change Agents need to be professional, friendly, and above all have a passion for social justice, equality, and caring for the environment.

Change Agents are required to:

  • Make phone calls to supporters of progressive organisations;
  • Have meaningful conversations and connect with people on shared values;
  • Have an interest in learning about and advocating for different ways of framing and solving problems;
  • Be professional, passionate, and energetic; and
  • Look for areas to develop own skills and respond positively to feedback.

Selection Criteria

Essential criteria

  • An interest/engagement in Australian politics
  • Shares progressive values and believes in a more equitable, sustainable, and caring Australia
  • Good conversationalist, and an ability to actively listen
  • A demonstrated willingness to learn about different ways of framing and solving problems and advocate for them
  • Taking responsibility for areas to develop own skills and respond positively to feedback
  • A desire to contribute, in a working capacity, to something you believe in

Desirable criteria

  • Experience in on-campus university student politics and activism
  • Experience working or volunteering with Non-Government Organisations (NGOs), community groups, research groups, activist groups, unions, progressive religious groups, or similar

You will be engaged as a casual employee at a pay rate of $26.93/hour. A minimum of 2 shifts per week is required (you can nominate the two days that suit you), and shifts take place Monday to Friday 2.30pm - 7.30pm. The flexibility of this role often works well for university students, stay at home parents, people on a gap year, people transitioning to retirement, and more!

We are located in a vibrant office space in Civic, near the ANU.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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