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Community Worker - Financial Protections Service


Employer: Caxton Legal Centre Inc
Work Type/s: Contract, Full Time
Classification/s: Social Work, Legal & Human Rights
Sector/s: Not For Profit (NFP)
Location: Brisbane & Gold Coast

Job posted on: 04 April, 2019.
Applications close: 12 April, 2019. (Expired)

  • REF: FPS1001
  • Position: Community Worker, Financial Protections Service
  • Classification: Level 3
  • Remuneration: $63,390 plus super and attractive salary packaging options
  • Type: full time fixed term contract till 30 June 2020

An opportunity to make a difference

Caxton Legal Centre represents the interests of people who are disadvantaged or low-income earners when they come into contact with the Law. Caxton is seeking a Community Worker, Financial Protections Service, who will participate in the trial of a new service aimed at preventing financial elder abuse and financial exclusion. The successful applicant will provide outreach services to middle-aged and older people, raise awareness and provide community education along with performing case management. Full training in how to deliver the service and materials to provide to the public will be provided.

Key accountabilities

  • Assist individuals and organisations to benefit from the Financial Protections Service information and resources.
  • Deliver the Financial Protections Service to members of the public, who may or may not become clients of Caxton Legal Centre, in accordance with Caxton’s Practice Manual and Code of Ethics and Conduct. The service includes:
    • Outreach
    • Formal and informal screening to assess risk of financial abuse
    • Referrals to appropriate sources of free and independent financial services and products, such as financial counsellors and financial information services, depending on an individual’s needs
    • Community education on financial protections
    • Follow up for individuals who reveal current abuse or other vulnerabilities and who request help to act on the information provided.
  • Collaborate with relevant agencies to provide information, problem solve and develop referral pathways for services to clients
  • Collect data and provide reports as required for evaluation, reporting requirements.

Essential requirements

  • Bachelor of Human Services or similar, or significant relevant experience
  • Experience in providing front line services and communicating with the general public
  • Current Drivers licence
  • Demonstrated experience working with vulnerable clients or clients from a culturally or linguistically diverse backgrounds
  • Excellent attention to detail and consistent high standards of work
  • Strong communication skills, particularly in obtaining information from clients
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.