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Team Leader - Intake, Assessment & Planning


Employer: Unison Housing
Work Type/s: Full Time
Classification/s: Community Development, Management, Social Work
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 15 May, 2019.
Applications close: 17 June, 2019. (Expired)

Would you like to work for a leading housing services provider? If you are looking for a career-enhancing role with a friendly and professional work environment where your contribution is valued then we would love to hear from you!

About Unison

Unison is a not for profit organisation that  provides a diverse range of housing services across Victoria and in Adelaide, including social housing, affordable housing, private rental, transitional housing and owners corporation services.

We believe that affordable housing is the foundation on which to build a life of value, but that a good life takes more than just housing. A good life takes place in a community.

We provide affordable housing, and work to reduce disadvantage and social exclusion for people who have previously been homeless, by helping to create communities around them. Unison also assists over 3000 people each year who are homeless or at risk of homelessness.

About the Role

The IAP Team Leader reports to the IAP Manager and is based at both Seddon and Werribee.

The Team Leader will oversee Unison’s Intake Assessment & Planning (IAP) program, including supervising the IAP workers. Some of the main duties include:

  • Collaborate with the IAP Manager and other Team Leaders to provide high quality and effective IAP and other homelessness services
  • Support, supervise and enable a team of committed IAP workers to deliver highly accessible and client focused services
  • Address complaints and concerns in a timely manner and in line with Unison’s policies and procedures regarding complaints.
  • Comply with the DHHS Standards and other relevant guidelines.
  • Oversee the roster for the service and the use of government funding to ensure expenditure does not exceed organisational budgets/grants received
  • Carry out administration and data collection and provide statistics and reports when required.

About You

To make this role a success, we are seeking a person who:

  • Has a relevant qualification in Social Work, Community Development, Social Sciences or relevant tertiary qualification
  • Highly experienced in working effectively and sensitively with a broad range of clients, including those with high ad complex support needs and challenging behaviours
  • Demonstrated skills and experience in supervising, supporting and developing a team.
  • Ability to listen, understand and problem solve issues across a number of different platforms.

On Offer

  • Permanent Full time position
  • Annual remuneration package including benefits of NFP salary packaging and superannuation of $96,213 per annum
  • 5 weeks annual leave with 17.5% annual leave loading
  • Salary packaging of up to $15,900 tax free
  • An individually catered comprehensive Induction Plan for each employee providing you with the knowledge and tools to understand your role, our services and programs
  • Supportive working arrangements
  • Access to the Employee Assistance Program for independent and confidential counselling
How to apply for this job

This job ad has now expired, and applications are no longer being accepted.