Wollongong Women's Information Service's logo
More from this Employer
Wollongong Women's Information Service's logo

Intake and Referral Officer - Wollongong

Wollongong Women's Information Service

About us:

Wollongong Women’s Information Service (WWIS) auspices the Illawarra Women’s Domestic Violence Court Advocacy Service (IWDVCAS).

The role of our Intake and Referral Officer’s (IRO) is critical in ensuring effective and timely service delivery to women and children experiencing domestic violence.

We are looking for expressions of interest from qualified women who are passionate about advocating for our clients.

The successful applicant will become an integral team member, responsible for the day to day response to referrals for clients experiencing domestic violence. She will be capable of conducting risk assessments for women and children as well as supplying timely information and referrals to appropriate services. Court advocacy and court support are also required in this role.

The following Essential Criteria MUST be addressed in your EOI:

Essential Selection Criteria:

  • Relevant tertiary qualifications in social work, community welfare and/or equivalent experience working in the community sector
  • Demonstrated understanding of the dynamics, complexities and legal and social welfare consequences of domestic violence
  • Demonstrated ability to establish and maintain professional working relationships with key stakeholders and other community services
  • Sound organisational, administrative and time management skills
  • Excellent interpersonal and communication skills, particularly in negotiation, advocacy and conflict resolution

The following Desirable Criteria MAY also be addressed in your EOI:

Desirable Selection Criteria:

  • Demonstrated understanding of the criminal justice response to domestic violence including Apprehended Domestic Violence Order (ADVO)  applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim's compensation issues
  • Demonstrated understanding of the particular needs of and challenges faced by clients from diverse communities, especially ATSI and CALD clients
  • Ability to develop and implement service delivery strategies aimed at ensuring the  relevance, accessibility and responsiveness of Local Coordination Point services to a diverse  range of women and children
  • Knowledge of and an ability to work effectively with interpreter services
  • NSW Driver's License and access to a car
  • Knowledge of appropriate referral agencies in service area

For more information on the role, please contact the IWDVCAS Coordinator on 4229 4604.

The successful applicant will be required to undertake suitability checks and a probationary period.

Being a woman is a genuine occupational qualification under Section 31 of the NSW Anti- Discrimination Act.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me new jobs for this search