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Aged & Disability Services Manager - Alice Springs


Employer: Western Desert Dialysis
Work Type/s: Full Time
Classification/s: Aged Care & Seniors’ Rights, Disability Services, Indigenous, Management, Operations & Risk Management
Sector/s: Not For Profit (NFP)
Location: Regional NT

Job posted on: 15 January, 2019.
Applications close: 30 January, 2019. (Expired)

  • Work for an innovative award winning Aboriginal Community Controlled Health Organisation
  • Make a difference with a unique approach to caring for our clients
  • Competitive salary with tax free salary packaging options

Rewarding opportunity to achieve positive outcomes for the health and wellbeing of our clients.

About Western Desert Dialysis

In the 1990's Pintupi Luritja people from the Western Desert grew concerned about their family members being forced to move away from community to receive treatment for end stage renal failure. Leaving behind their homes and families to access dialysis treatment in Alice Springs they experienced great hardship, and people worried about the future of their communities without senior Pintupi there to provide leadership and pass on cultural knowledge. 

Determined that renal failure should not be a one way ticket to Alice Springs, away from family, country and everything important, senior men and women created four collaborative paintings. With the help and support of Papunya Tula Artists, Sothebys and local NT politicians, these were auctioned at the Art Gallery of NSW raising over $1 million dollars to set up a dialysis service in Kintore. This has now expanded to provide services including:

  • Dialysis in Alice Springs, Kintore, Yuendumu, Ntaria, Lajamanu, Warburton, Kiwirrkurra, Yirrkala, Ltyentye Apurte, Groote Eylandt, Mount Liebig, Papunya and Docker River.
  • An exciting expansion in the next year for 4 additional units in Ampilatwatja, Utopia, Ernabella and Kalkarindji.
  • A mobile dialysis service via The Purple Truck
  • Safe travel to communities for funerals and community events 
  • Social support, advocacy and wellbeing activities 
  • Health promotion/education, primary health care and allied health services 

About the Role 

This position has a focus on evolving the Aged Care and NDIS services program for renal dialysis clients living in Alice Springs. The position has an operational emphasis, primarily around client service coordination, case management and the provision of administration support for the Aged Care and NDIS services programs in Alice Springs and Mt Liebig.

Key responsibilities include but are not limited to:

  • Strategic planning & development of Aged Care & NDIS programs
  • Maintain Client Information including the maintenance of any Client Information Management System (CIMS) and provide support to other users.
  • Provide reporting and administrative coordination and support for the Aged Care and NDIS Programs
  • Liaise with and maintain positive relationships with internal and external stakeholders
  • Oversee case management of aged care and disability clients.
  • Complete required reporting e.g. DEX, Medicare claims, home care package budgets & statements
  • Advocate for clients and their carer’s as required
  • Leadership of a small team in Alice Springs and Mt Liebig
  • Other duties when required 

About you

Essential Criteria

  • Demonstrated experience in the delivery of Aged and/or Disability Care Services, associated programs, Industry standards and reforms, including an understanding of the principles of Client and Consumer Directed Care.
  • Experience in client assessment, care planning and case management or care coordination.
  • Relevant Aged & Disability or Health qualification
  • Excellent knowledge and understanding of the issues and cultural factors affecting Indigenous people, especially the frail aged & people living with a disability, in the Northern Territory.
  • Demonstrated experience of working collaboratively with a variety of stakeholders.
  • Understanding and experience of cultural protocols, together with a willingness to work respectfully in accordance with Indigenous groups & cultures.
  • Sound decision making skills including an analytical approach to problem solving, crisis and risk management.
  • Demonstrate safe work practices and adherence to organisation and industry specific policies and procedures.
  • Demonstrated interpersonal, written and oral communication skills to communicate effectively and produce care plans and written reports of quality and relevance.
  • Demonstrated computer skills competency, including Microsoft Office software (particularly Word, Excel and Outlook) and an ability to learn new software.
  • Ability to travel and spend time in remote communities.
  • Experience leading and developing a team
  • Current NT Driver's License (C Class)
  • Current (or willingness to obtain) Police Check and Working With Children Clearance. It is a regulatory requirement that this position holder must meet the eligibility to have and maintain a Police Check.

Desirable Criteria

  • Current Senior First Aid Certificate
  • Experience working with Indigenous people
  • Knowledge and understanding of the Home Care Package Program (HCP) and Commonwealth Home Support Program (CHSP) and NDIS as well as experience in key related administrative processes.

People of Aboriginal and Torres Strait Islander descent are strongly encouraged to apply.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.