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Receptionist


Employer: Waller Legal
Work Type/s: Full Time, Part Time
Classification/s: Administration, Legal & Human Rights
Sector/s: Business/Private Sector
Location: Melbourne

Job posted on: 12 February, 2018.
Applications close: No Deadline – please apply as soon as possible

Waller Legal is a high profile legal practice dedicated to representing people who have been sexually abused in an institutional setting.

We have had significant involvement with the Royal Commission into Institutional Responses a to Child Sexual Abuse. 

We are an innovative and expanding personal injury practice that operates under a trauma-informed practice model and offers a supportive workplace environment.

We are a busy and growing law firm seeking a highly organised, confident and self-motivated person with good attention to detail and exceptional interpersonal skills to work as our receptionist.

Key responsibilities of this position include:

  • Being the first point of telephone contact for all existing and new clients and other professionals
  • Answering and managing phone calls
  • Meeting and greeting clients
  • Managing some outgoing and incoming mail
  • Information and document management, including file organisation and managing electronic databases
  • Maintaining office supplies
  • Assisting when needed with any IT issues including phone and computer updates
  • Assisting with other IT related tasks such as website, email, calendar and database management 

Key selection criteria:

  1. A demonstrated commitment to social justice
  2. Experience working as reception or administrative support in the legal or health community sectors
  3. Good phone manner and call management skills, including ability to maintain a calm and respectful manner with a diverse range of people
  4. Exceptional interpersonal skills
  5. High level of discretion, confidentiality, professionalism and sensitivity
  6. Good attention to detail and high level of accuracy
  7. Strong work and customer service ethic
  8. Ability to prioritise, manage deadlines and work well under pressure
  9. Ability to take initiative and work independently as well as being an excellent team player
  10. Experience in providing IT support to a busy staff
  11. High level user skills with Microsoft Office Suite and Google Apps essential

Salary commensurate with experience.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.