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Customer Service Officer
Employer: Wesley Mission
Work Type/s: Full Time
Classification/s: Administration, Aged Care & Seniors’ Rights
Sector/s: Not For Profit (NFP)
Location: Sydney
Job posted on: 14 February, 2019.
Applications close: 14 February, 2019. (Expired)
- Wesley Tebbutt Dundas
- Full-time position available
- Based in Dundas
- Generous salary packing provisions
About us
Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.
Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”
About the role
Are you looking for a role where you can make a difference? Look no further.
Situated in Dundas, Wesley Tebbutt is a 66 bed aged care facility. We are currently seeking an experienced Customer Service Officer to join our committed team to provide exceptional support to employees and considered care to residents.
Essential criteria
- Proficiency in the use of Microsoft Office
- Ability to use office equipment
- Proficiency to use electronic mail system
- Prior experience with client administration activities and facilitating a positive customer service experience
- Demonstrated experience as a Customer Support Officer, preferably in a clinical setting or aged care facility.
- An understanding of the Aged Care Accreditation Standards and continuous improvement process.
- Excellent communication (written and oral) and interpersonal skills.
- Passionate and committed to the Aged Care arena with the ability to work in a team environment
- Experience with electronic care management systems e.g. CITRIX.
- Ability to work autonomously.
