Juno Services's logo
More from this Employer
Juno Services's logo

Team Leader

Juno Services


Women’s Information Support and Housing in the North (WISHIN) is a community based service that provides case management and outreach support within the ‘Opening Doors Framework’; to single women with or without accompanying children aged 16 – 65 yo, with or without children, who are homeless or at risk of homelessness, have experienced family violence in their range of support needs. The primary focus of the outreach program is to secure appropriate safe ongoing housing and provide ongoing risk assessment and safety planning. This service is provided to women in the northern metropolitan region predominantly those who have links to the Moreland and Darebin Local Government Areas.

Previously WISHIN has provided an intensive home-based outreach support service to women who have a mental illness through the PDRSS (Psychiatric Disability Rehabilitation and Support Service) program. We were unsuccessful in the recommissioning of this service in 2014 and are working towards restoration of this funding.

Job purpose

This role forms part of the Leadership Team and is responsible for providing day to day support and supervision to the team. Ensuring high quality case management and IR2 responses to single women and women with children experiencing or at risk of homelessness and or have experienced family violence referred by Northern Homelessness Access Points. WISHIN provides both specialist homelessness and family violence response/s to their clients. This role carries a case-load and will assist and report to the Operations Manager.

This role is responsible for providing support and supervision to the team ensuring high quality service responses including and not limited to:

  • Case management and IR2 support
  • Housing Support and assistance
  • Family Violence Response
  • Risk assessment management and safety planning
  • Data and case-note recording and compliance
  • Advocacy
  • Community Development
  • Networking

On a broader level this role will assist in the promotion of a healthy workplace culture and environment. This includes support for continuing quality improvement and professional development including reflective practice.

WISHIN is a member of the NE Services Connect and is committed to the ongoing viability of this program in the northern region. It is expected that all staff will have an understanding to the principles and practice of this program. Training and professional development will be provided.

A full Position Description is available below.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.