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Custody Notification Officer

Victorian Aboriginal Legal Service

This is an Aboriginal designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. This opportunity is only available to Aboriginal people.

We were established as a community-controlled organisation in 1973 to address the overrepresentation of Aboriginal and Torres Strait Islander peoples in the criminal justice system. The organisation has a long and proud history of providing legal and service support for Aboriginal Victorians who are experiencing or at risk of experiencing negative contact with the justice system and advocating locally, nationally and internationally for the rights of Aboriginal people.

We strive to:

  • Promote social justice for Aboriginal and Torres Strait Islander peoples;
  • Promote the right of Aboriginal and Torres Strait Islander peoples to empowerment, identity and culture;
  • Ensure that Aboriginal and Torres Strait Islander peoples enjoy their rights, are aware of their responsibilities under the law and have access to appropriate advice, assistance and representation;
  • Reduce the disproportionate involvement of Aboriginal and Torres Strait Islander peoples in the criminal justice system; and
  • Promote the review of legislation and other practices which discriminate against Aboriginal and Torres Strait Islander peoples.

The organisation has grown over the years (with further expansion options being pursued) and now offers criminal, family and civil law services, client services support, community legal education and a range of community justice support programs in both Victoria and Tasmania.

The Tasmanian operation was established in 2015, the Tasmanian Aboriginal Community Legal Service (TACLS), a semi-autonomous operation for Tasmania.

About the Team - Legal and Client Services

This section is responsible for delivering client focused quality services for Aboriginal Victorians in contact with the justice system.

Legal and Client Services are co-located in this unit to drive an integrated, flexible and innovative approach to meeting client needs.

The section liaises and networks with other Aboriginal organisations and works with stakeholders to reduce negative contact Aboriginal people have with the justice system.

In conjunction with Executive and Corporate Services this section also advocates for improved justice outcomes and prepares specialist advice on legislation change.

The Director, with the PLOs ensures all legal standards and CLC Risk Management guidelines are met.

The PLO Tasmania Aboriginal Community Legal Service reports direct to the CEO but maintains a functional relationship with this section to ensure collegiate and professional support for delivery of high-quality legal services.


The Koorie Custody Notification Officer acts as liaison between the Victorian Aboriginal Legal Service Co-Operative Limited (VALS) and Aboriginal and/or Torres Strait Islander persons taken into custody by the police.

This position is part of 3 person weekly rotating roster for Monday – Friday.

  • Morning – 8am – 4pm
  • Mid-morning 10am – 6pm
  • Night 9:30pm – 8am

Key Performance Indicators, Duties & Responsibilities

  • Respond to e-justice notifications, the on-call CSO, the Aboriginal Community Justice Panel (ACJP) or Victoria Police when advised that an Aboriginal and/or Torres Strait Islander person is being held in custody;
  • Contact the Aboriginal and/or Torres Strait Islander person in custody, provide basic information, conduct a welfare check and coordinate for legal advice from VALS on-call solicitor. Reassure the client and explain legal terminology and processes used by the police and legal profession, not using legal jargon. Where appropriate, take notes of the history of the client’s case and provide them to the solicitor;
  • Attend court to support the client and solicitor;
  • Liaise and network with other Aboriginal and Torres Strait Islander organisations and agencies to promote VALS and be aware of programs that will assist in the prevention or reduction of crime within the Aboriginal and Torres Strait Islander community;
  • Liaise with police and other persons within the justice system to ensure delivery of a culturally relevant service;
  • Perform a range of administrative tasks to ensure the effective delivery of services to VALS clients;
  • Represent VALS at various meetings and report back on those meetings to VALS management;
  • Provide activity reports on a timely basis, attend staff meetings as required, participate in ongoing training and staff development, and act always in a professional manner, upholding the organisation’s core values;
  • As directed, undertake other duties which are incidental and peripheral to the main tasks, provided that such duties are reasonably within the employee’s skills, competence and training.

Key Selection Criteria

  1. A demonstrated knowledge of the Victorian legal system;
  2. An understanding of the legal issues faced by Victorian Aboriginal communities;
  3. Excellent written, verbal communication and interpersonal skills;
  4. A commitment to and understanding of Victorian Aboriginal culture and community, and the ability to communicate effectively with members of those communities; 5. The ability to work in a multi-skilled environment;
  5. The ability to work in a multi-skilled environment;
  6. Intermediate computer skills.

Mandatory Requirements

On offer of this position, you must provide:

  • A copy of your current Employee Working with Children card
  • A copy of your current Victorian Driver’s License
  • You will be required to complete a current Criminal History Police Check
  • Proof of rights to work in Australia, i.e. a copy of an Australian Passport, Birth Certificate or Immigration VISA documentation

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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