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Family Violence Case Manager

  • Location: VACSAL Aboriginal Centre for Males – 201 Bell Street, Preston

Our Organisation

The Victorian Aboriginal Community Services Association Limited (VACSAL) is the recognised state-wide Peak Advisory body on Aboriginal Community issues. VACSAL is a community based, community controlled organisation, comprising representatives from Koorie organisations across the State. As well as having an advisory role, VACSAL delivers and manages a range of critical community services across Victoria.

The majority of our staff are Aboriginal and have a service delivery role, supporting and interacting directly with the community. VACSAL has a small administrative and management team with broad responsibilities.

VACSAL Aboriginal Centre for Males is a key stakeholder in addressing and focussing on the issues surrounding family violence and strongly support men to commence and continue a path of healing for themselves, their families and communities. In 2005 the state government introduced reforms to the family violence service system. As a result Victoria has established an Integrated Family Violence System that enables a range of service providers to respond collaboratively to Aboriginal Men who use violence against women and families.

Position Summary

This position provides a practical medium term case management response. The case manager will work with a small case load of high needs men and be responsible for providing intensive support and case work to 40 to 50 Men annually.

The positions will cover the Northern Metropolitan area of Melbourne.

Case management is an assertive outreach service, and will involve case managers travelling to other locations and services to provide support to their client to address their barriers. This will include attending appointments to address housing, AOD and other issues.

Key Result Areas:

  • To provide a highly mobile outreach worker utilising a case management framework to respond to needs of Aboriginal Men involved in and/or experiencing family violence.
  • Development of a case plan, including goal setting and engagement with required services to support users of violence to achieve their goals and negotiate the service system.
  • Proactive and assertive practical and psychological support to work with users of violence to address barriers to motivation and readiness to change through strength-based practice and use of approaches such as motivational interviewing.
  • Activating referral processes and relationships with local support services, including supporting attendance at appointments with housing services and health services.
  • Use of brokerage funding to deliver on case plan goals.
  • The development of solid working relationships with mainstream community services such as, anger management/therapy programs, drug and alcohol, transitional/crisis housing providers.
  • Keep users of violence in view of services and relevant authorities.
  • Contribute to a ‘safe at home’ approach.
  • Provide an opportunity to engage with victim survivors via family safety contact.
  • Identify information that may be proactively or responsively shared on request under the information sharing scheme to contribute to risk assessment and management for victim safety.
  • Actively engage users of violence with a view to identify key changes necessary to enable them to take responsibility and enable the victim survivor to live safely, including the ongoing use of risk assessment and risk management.
  • Provide a tailored service response through the coordination of specialist services, including mental health, alcohol and other drug, and housing services.
  • Assist in engagement with programs that aim to stop family violence, including but not limited to MBCPs.
  • Actively involve the user of violence in planning and decision making to encourage engagement with other social and universal services.
  • Assist with VACSAL community events such as Naidoc activities, sports carnivals etc.
  • Attend VACSAL In Service annually.
  • Create a yearly work plan, ensuring it aligns with your KPI’s and is in conjunction with your program and the Strategic Plan. Ensure it is regularly updated.
  • Undertake other duties that are peripheral to the main tasks, provided that such duties are reasonably within the employee’s skills, competence and training.
  • Ensure you have a sound knowledge of all VACSAL programs.

A full position description is attached.

How to apply

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