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Volunteer Development Manager

St John Ambulance

St John Ambulance Australia (VIC) has served the community for over 135 years. We work for the service of humanity, existing to help those who are in sickness, distress, suffering or danger.

Running in excess of 4600 events per year, our dedicated volunteer membership is the lifeblood of the organisation, providing first aid and medical services to those in need at public events and emergencies. As a result of increasing community demand and output, as well as internal staff promotion, we are seeking a dynamic professional with operational experience.

This role is integral to the ongoing development and support of our volunteer managers and volunteer members and will also manage our Volunteer Support Officer and Youth Project Officer which are vital roles in the operational support of volunteer members and youth.

The Volunteer Development Manager will provide leadership, support and direction to the volunteer network and career staff, coaching and developing them to increase engagement, capacity and capability. Suited to an enthusiastic, and well organised leader who is ready to take the next step in their career journey, you will be positive, motivated and able to think outside the square.

Essential Skills and Attributes (Selection Criteria):

  • Operational management of geographically diverse and remote workforce.
  • Leadership capability and experience, including coaching, performance management, skills assessment and recruitment.
  • A background demonstrating continuous improvement and business efficiencies.
  • Flexible with working hours with some capacity to work after hours and weekends.
  • Analytical with the ability to interpret data and set appropriate strategic actions.
  • Strong verbal and written communication skills, as well as interpersonal skills and the ability to communicate with influence.
  • Highly organised with excellent attention to detail.
  • Ability to be proactive and maintain motivation.
  • Ability to work with a sense of urgency in a fast-paced environment
  • Intermediate Microsoft Office skills (Word and Excel)
  • Willingness to undertake a current Police Check and Working with Children Check.

Previous experience working with budgets/P&Ls, volunteers and workforce planning would be highly regarded.

St John offers a variety of benefits including tax free salary packaging options, wellness programs, free breakfast and fruit at branch, discount cards, career development and training, leadership programs, staff excellence awards/recognition programs and an active social club.

St John Ambulance is an Equal Opportunity Employer and as an organisation that regularly works with children, St John believes that all children have the right to be emotionally and physically safe at all times. St John is committed to identifying, mitigating and managing risk to children through a preventative and risk management approach.

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