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Care Coordination Program Officer

Employer: Sydney North Health Network
Work Type/s: Contract, Full Time
Classification/s: Health Care & Allied Health, Project Management
Sector/s: Not For Profit (NFP)
Location: Sydney

Job posted on: 21 January, 2019.
Applications close: 10 February, 2019. (Expired)

Sydney North Primary Health Network (SNPHN) works on behalf of the Commonwealth to improve health outcomes for patients by increasing the capability and capacity of the primary healthcare workforce to ensure patients receive the right care, in the right place at the right time.

Care Coordination Program Officer

This newly created role will support and influence health commissioning across SNPHN. Reporting to the Care Coordination Commissioning Manager, the “Care Coordination Program Officer” is responsible for coordinating activities to support the commissioning and delivery of health services required for SNPHN to deliver its contracted commitments as a primary health network (PHN).

There will be a focus on the following National priority areas:

  • Aboriginal and Torres Strait Islander Health
  • Population Health
  • Mental Health
  • Drug and Alcohol
  • Aged Care
  • Chronic Disease
  • eHealth/ digital health

The Care Coordination Program Officer is an interface between health service providers and SNPHN and, working with the Commissioning Manager, will be required to commission services to meet SNPHN’s local health targets.

The ideal candidate has:


  • Tertiary qualification in Health Sciences (or related)
  • Experience in health service planning and health project delivery
  • Strong written and oral presentation skills.
  • Strong inter-personal skills, with the ability to participate in advisory bodies and influence senior stakeholders in strategic operations.
  • Stakeholder engagement and relationship management


  • Specialist knowledge and experience of commissioning including strong commercial contract management experience
  • Persuasion and negotiation skills
  • Demonstrated knowledge of the primary health system in Australia, including its interaction with the acute care sector, as well as the challenges and opportunities
  • Knowledge of Commonwealth Governments PHN reform agenda.

Certifications Required

  • Evidence of formal qualifications and/or professional memberships, as applicable to the role
  • Current NSW drivers’ licence and access to a comprehensively insured motor vehicle – if a requirement of the role.


  • A base salary commensurate with your skills and experience
  • As a not-for-profit organisation, we also offer attractive salary packaging options, role flexibility, and learning and development opportunities.

Special conditions

This is a full-time role for the period up to June 30, 2021 (due to funding arrangements). Our office is located in Chatswood.

You will require some flexibility in your work schedule to meet business needs which may require some out of hours work – evenings and weekends, for example, attendance at forums or meetings. Some intrastate and/or interstate travel may be required.

Successful candidates will be required to consent to a National Criminal Record, Reference and potentially Working with Children Checks if a requirement of the role.

A full position description is available below.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.