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Service Development Officer - Youth Mental Health

South Eastern Melbourne Primary Health Network
  • Are you passionate about improving Youth Mental Health outcomes?
  • Do you have experience in the Youth Mental Health field?
  • Do you have strong stakeholder engagement skills and an interest in developing and implementing innovative Youth Mental Health models of care?

Support the implementation and expansion of youth mental health service, as well as other Commonwealth funded mental health services in our region.

Job Details

  • Ongoing full time position
  • Located in a modern office at Heatherton
  • Involves some travel within the region


As one of six Primary Health Networks (PHNs) in Victoria, we are a 'for-benefit' social enterprise working on behalf of the Federal Government to improve local health care.

We want everyone in our community to be able to access the right care, in the right place, at the right time.

We work to achieve this goal by improving access to existing services, commissioning new services to improve health outcomes and encouraging General Practitioners and other primary health care providers to innovate and further improve local health care.

There are around 1.5million residents in our catchment, which stretches from St Kilda to Sorrento, and as far east as Bunyip, including the major population hubs of Clayton, Dandenong, Moorabbin, Caulfield, Cranbourne, Frankston and Pakenham.

Our seven key priority areas are mental health, alcohol and other drugs, Aboriginal and Torres Strait Islander health, population health, health workforce, digital health and aged care.

About the Role

The successful candidate will be flexible and a confident self-starter, with excellent project management skills, an ability to engage with and build strong relationships with diverse stakeholders, and with experience/education in the Mental Health sector (Youth Mental Health sector an advantage).

You will join a cohesive, supportive Service Development team. This role will focus on supporting Youth Mental Health services and you will work closely with providers as new innovative approaches to delivering mental health services within our region are commissioned.

The Service Development Officer works with internal and external stakeholders to:

  • Support the implementation of all aspects of the Commissioning Framework - strategic purchasing, monitoring and evaluation of health and related services.
  • Collaboratively support the commissioning of health care services through phases of strategic and project planning;
  • Identify gaps in health services; and
  • Develop new models of care.

Qualifications, Skills and Experience

To be successful in this fantastic opportunity you must have the following qualifications, skills and experience:

  • Relevant tertiary qualifications; or equivalent relevant experience in the Mental Health sector.
  • Previous experience in the youth mental health and/or youth health fields.
  • Established contract management and stakeholder relationship skills.
  • Demonstrated experience in health and community service programs.
  • Experience in working with a range of health care providers including General Practices, nurses, and Allied Health Providers and consumers.
  • Demonstrated experience working with project management frameworks.
  • Proven ability to identify innovative solutions and influence outcomes.
  • Strong analytical problem solving skills with the ability to analyse issues and provide advice upon which decisions can be based.
  • Demonstrated experience in influencing, negotiating and engaging positively with a diverse range of stakeholders to achieve improved outcomes.
  • Stakeholder relationship management skills to support effective systems change with improved health outcomes.
  • Strong Microsoft Office skills.

Benefits of Working with SEMPHN

  • Generous leave and salary packaging entitlements
  • Comprehensive Wellness Program including Employee Assistance Program
  • Ample car parking is available

How to apply

This job ad has now expired, and applications are no longer being accepted.

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