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Paediatric Development Program Manager

Royal Far West

About us

At Royal Far West, we believe that every child has the right to access the services they need to thrive and grow, no matter where they live. From our base opposite Manly beach in Sydney, we provide multidisciplinary health and wellbeing services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties. Through our range of programs and innovative service delivery models we are changing the landscape for health services in Australia.

We are passionate about working with our rural and remote children, their families and local service providers to provide high quality services and support that changes trajectories. In joining our dynamic and growing team, you will help us expand and innovate to support over 100,000 country kids to access the care they need and realise their potential.

Royal Far West is committed to creating a diverse environment and is proud to be an equal opportunity employer.

About the role

Royal Far West’s Paediatric Developmental Program (PDP) provides specialist assessment, diagnosis and treatment for children from country NSW with complex developmental needs. The PDP program runs from our on-site Centre for Country Kids in Manly, supported by telehealth where appropriate. A large multi-disciplinary clinical team works alongside the Royal Far West School, recreation program and guest house to provide an integrated, wholistic service model for families who require specialist support that they cannot otherwise access locally. Families stay for a week and access a range of health services, education, parenting support and respite. It is a unique and valued program that provides life changing support for hundreds of families each year.

Reporting to the Head of Programs, the Program Manager - PDP is responsible for the planning and delivery of the PDP, in line with RFW’s strategic direction, ensuring the program is tracking in line with budget, is well resourced and delivering an evidence based, clinically effective service. RFW is currently undertaking a widescale review of this program and the Program Manager - PDP will have the unique opportunity to work with the clinical redesign team to influence and shape the program and optimise its impact.

Key responsibilities:

  • Oversee effective delivery of the PDP and manage performance against volume, finance and quality indicators – overall and for individual service contracts / grants, together with the Service Partnerships team).
  • Ensure appropriate client flow and create a high performing, positive and supportive culture with a strong child and family focus.
  • Work closely with the PDP Redesign Lead to ensure smooth roll out of the new assessment model and taking a lead in the design, testing and roll out of a revised review/intervention model.
  • Annual and quarterly planning and forecasting for the PDP, including monitoring against quarterly KPIs.
  • Work closely with medical, allied health and support teams to ensure that resourcing requirements are delivered together with high quality and customer orientated service delivery.
  • Develop and implement processes to improve quality and efficiency
  • Actively manage the program budget, reviewing monthly financial reports and identifying any actions required to keep the program on budget.
  • Provide regular reporting on program performance, risks and opportunities and drive continued improvement within our programs – including planning and development of a new operational reporting suite.
  • Provide guidance on the day to day support and technical delivery and operational issues relating to the PDP Program

Skills & experience

Essential criteria

  • Tertiary qualifications in management, business, clinical or public health
  • A minimum of 5 years’ experience in a relevant program or project management role
  • Relevant clinical background OR experience managing a clinical program of a similar nature
  • Superior interpersonal, engagement and relationship building skills with a proven ability to build collaborative relationships with a wide range of internal and external clients, partners and stakeholders
  • Demonstrated experience in managing complex projects and teams in a health sector or similar setting
  • Demonstrated experience in managing a program budget and controlling expenses against revenue
  • A track record in delivering on outputs and outcomes on time, to a high standard and in line with budget expectations
  • Demonstrated understanding of rural and remote communities, service delivery and cultural safety
  • Demonstrated ability to exercise judgment, maturity, initiative, and diplomacy in professional approach.
  • Ability to travel as required.

Desirable criteria for the role:

  • Relevant experience working within a community health setting providing developmental paediatric, disability and/or Child & Adolescent Mental Health Services
  • Experience in managing an allied health program or team
  • Experience in the not-for-profit sector

The successful applicant will be required to provide a current Working with Children Check.

This role has been identified as a Category A employee and requires protection against vaccine specified preventable diseases (forms will be provided for successful applicants)

Where we are

Located in beautiful Manly, we can be accessed by bus, ferry or car.

For more information go to Anchorhttps://www.royalfarwest.org.au/contact/


A attractive commercial equivalent package of $130,000 - $140,000 (including 9.5% superannuation and salary packaging (SP) benefits) depending on experience. Please note the SP amount is an estimate and may change depending on your tax deductions.

Salary packaging

Salary packing allows part of your wages to be paid as a reimbursement of your personal expenses and no income tax is payable on this money. In effect, part of your wage is paid tax free each pay day.

For more information go to: https://www.salary.com.au

Work life balance

At Royal Far West we acknowledge the diverse commitments of our employees outside of work and can offer flexible working arrangements to accommodate the needs of these individuals.

How to apply

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