Document Actions

Volunteer Engagement Officer


Employer: The National Stroke Foundation
Work Type/s: Part Time
Classification/s: Administration, Volunteer Management
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 14 June, 2019.
Applications close: 08 July, 2019.

  • Newly created national role in People and Culture team
  • Work with an inspiring group of Volunteers
  • Part time, ongoing 0.4FTE (flexible hours)

The Stroke Foundation is a national not-for-profit organisation that works with stroke survivors, carers, health professionals, government and the public to reduce the impact of stroke on the Australian community. Our mission is to Prevent Stroke, Save Lives, Enhance Recovery.

Purpose of the division

  • The People and Culture Division supports the development and delivery of the workforce engagement strategy. This includes overseeing all aspects of HR management and organisational development activity for staff and volunteers to ensure the organisation has an engaged and skilled workforce to further its mission.

Purpose of the role

  • Reporting to the Volunteer Program Coordinator, the Volunteer Engagement Officer works with key internal and external stakeholders to support the delivery of a people and culture workforce engagement strategy. The aim of the Volunteer Program is to increase capacity of the organisation, and to engage volunteers as an active part of achieving the Stroke Foundation’s mission.

Key responsibilities

  • Coordinate workload for Volunteer Program Administration volunteers
  • Support the Volunteer Program Coordinators with the volunteer lifecycle including recruitment, interviewing, reference checks and on-boarding
  • Coordinate reward and recognition of volunteers including milestone certificates, sourcing end of year gifts, functions and other resources as required
  • Manage the volunteer departure process, producing certificates, conducting exit interview, off-boarding IT and CRM (Salesforce)
  • Provide support for training sessions including documentation, catering and evaluation
  • Participate in the development of communication strategies to increase volunteer engagement across all programs

Your background

  • Experience in working with a volunteer and paid staff workforce (highly desirable)
  • Excellent Customer service and relationship building skills with the clear ability to relate to people of varied ages, roles and cultural backgrounds
  • Well-developed administration skills with a high level of attention to detail.
  • Demonstrated experience in undertaking volunteer engagement activities, including communications and rewards programs
  • Ability to work in a collaborative team environment, as well as independently.

What's on offer?

A flexible, innovative and dynamic organisation with engaged, knowledgeable staff and volunteers with the added benefits of competitive remuneration and salary packaging.

How to apply for this job

This is a fantastic opportunity to work with one of Australia’s leading not-for profit organisations that has a positive influence on the lives of thousands of Australians each year. If you are passionate about making an impact, and want to be part of an organisation that is making a real difference in people’s lives, please forward your resume with a covering letter to recruitment@strokefoundation.org.au, using the subject line: Volunteer Engagement Officer application via EthicalJobs.

Applications close at 10:00am, Monday 8 July 2019.

The Stroke Foundation embraces inclusion and diversity and strongly encourages Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds to apply.

Supporting materials  Volunteer engagement officer 2019 06.pdf