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Intake and Assessment Officer - Adelaide

Employer: Life Without Barriers
Work Type/s: Contract, Full Time
Classification/s: Disability Services, Mental Health & Counselling
Sector/s: Not For Profit (NFP)
Location: Adelaide

Job posted on: 20 March, 2019.
Applications close: 31 March, 2019. (Expired)

About the Organisation 

Life Without Barriers is a leading social purpose, not for profit organisation of 5,600 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

About the Role 

Operating under a consortium initiative, Life Without Barriers has formed partnerships with a number of organisations to implement the Interim National Psycho-Social Measure (NPSM). The measure is funded by the Department of Health (DoH) through the Adelaide Primary Health Network (APHN) to provide psycho-social support services to assist people with severe mental illness who are not eligible for assistance through the National Disability Insurance Scheme (NDIS). The objectives of the NPSM are to provide psycho-social support services, and equity in service availability while reducing the need for intense and acute health services including access to hospital.

Services have a client focus; self- determination, empowerment, hope and belief that recovery from a mental illness is possible.

We are recruiting an Intake and Assessment Officer join our Mental Health team in the NPSM. The role is base in Salisbury on a full time basis, contracted until June 30th 2019 with the potential for extension.

The successful candidate will coordinate the initial entry process for people with psycho-social disability referred to the Program and provide active assistance for ineligible consumers into alternative services.

Key Responsibilities

  • Work as the focal entry point into the Program and manage incoming enquires, referrals and intake to support people with severe and persistent mental illness and complex needs;
  • Undertake screening of referrals of potential clients in accordance with eligibility criteria and policy and procedure;
  • Perform assessments to facilitate and support admission of eligible clients into the Program and actively assist ineligible clients to access other appropriate internal / external services as needed;
  • Monitor internal systems to inform appropriate and timely allocation of clients into the Program and to maintain service levels;
  • Act as a resource for community agencies seeking information on the Program and eligibility criteria;
  • Seek and build upon positive partnerships with relevant service providers and maintain a current database  

Skills & Experience

  • Tertiary Qualifications in Mental Health or equivalent experience;
  • Well-developed verbal and written communication skills;
  • Demonstrated ability to work with people from Diverse Cultural Backgrounds with specific reference to Aboriginal and Torres Strait Islander people;
  • Demonstrated ability to positively engage, interact and work with people who have complex needs including psychosocial disability;
  • Possess a comprehensive knowledge of the issues faced by people with mental health issues;
  • Have a comprehensive understanding of the Recovery Framework and the underlying principles;
  • Current Drivers Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • Great tax benefits
  • Growing organisation with great career opportunities
  • Work with a team passionate about making positive changes to people’s lives

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.