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Carer Engagement Coordinator - Brisbane

Employer: Life Without Barriers
Work Type/s: Casual
Classification/s: Family Services, Social Work
Sector/s: Not For Profit (NFP)
Location: Brisbane & Gold Coast

Job posted on: 21 February, 2019.
Applications close: 21 February, 2019. (Expired)

  • Newly created position
  • Engagement of prospective Carers
  • Work from home, casual position, guaranteed minimum hours

About the role

The Carer Engagement Coordinator will be responsible for responding to enquiries from prospective carers, maintaining contact with people in the consideration phase, you will conduct initial phone interviews and refer suitable enquiries to our local client services teams.

This is a casual role with the flexibility to work from home, preferred availability on Monday, and some later afternoon / early evening work.  On occasions, you will be required to attend meetings and or training at our Shailer Park Office or our Newcastle Head Office.

Key Responsibilities

  • Respond to enquiries from prospective foster carers, guiding and supporting them through the application and assessment process
  • Facilitate and support the initial screening and ongoing assessment process of prospective carers
  • Maintain contact with applicant and assessor throughout the process
  • Manage and maintain a pipeline of prospective carers
  • Maintain an Events Calendar of relevant information on external events
  • On-board and train new staff members in Carer Attraction, Recruitment and Engagement System (CARES) use
  • Report and analysis data as required
  • Manage Carer Attraction, Recruitment and Engagement System (CARES) administration, queries and troubleshooting
  • Liaise and work in partnership with members of care teams and other specialist roles within the organisation

Skills & Experience

  • Recognised Social Work or Bachelor of Psychology Qualification or other relevant qualification
  • Significant case work experience
  • Demonstrated experience and skill in undertaking child focused assessments in a child and family welfare setting including carer assessments.
  • High level communication skills, warm and engaging personality, first impressions of LWB’s approach to foster caring
  • Demonstrated application and experience with the CARE model of therapeutic care will be highly regarded.  

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).


  • Join one of Australia's largest social purpose organisations
  • Newly created position, advocating foster caring
  • Work from home, casual position


How to apply for this job

This job ad has now expired, and applications are no longer being accepted.