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Mental Health Support Worker

Employer: Access Health & Community
Work Type/s: Part Time
Classification/s: Alcohol & Other Drugs, Mental Health & Counselling
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 23 January, 2019.
Applications close: 25 January, 2019. (Expired)

The Role

The Mental Health Support Worker will provide focused, integrated, care coordination and case management for clients with mental illness and complex care needs. The Support Worker will work closely with other mental health clinicians in the stepped care program (mental health nurses, peer support workers, social workers, psychologists and intake clinicians), as well as other internal and external services.

Services may be delivered at community health service locations, the client’s home or in other community settings. The Support Worker will engage with clients through a combination of phone, telehealth and face-to-face contacts, including outreach and indirect supports. Conducting clinical risk assessment and management plans is a central component to the role.


  • Develop and implement a care plan with clients that takes account of shortterm and longterm goals
  • Support the establishment of referral pathways and connections with key stakeholders
  • Complete accurate clinical notes for all clients and ensure up-to-date and comprehensive clinical records are maintained
  • Actively participate and contribute to service integration between the Connect4Health partners (AccesHC, Carrington Health and LinkHC)
  • Outreach work to support clients

Skills and Experience

  • Relevant Mental Health qualifications
  • Minimum 2 years of experience working with clients in mental health, AOD or relevant field

Culture & Benefits

People love working at Access Health & Community because we offer:

  • Generous salary packaging opportunities
  • Opportunity to purchase additional leave
  • Commitment to work-life balance
  • Paid parental leave

About Access Health & Community

We are a not for profit community health organisation operating in twelve locations across Melbourne. With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all. AccessHC delivers medical, health and community services for all ages. We employ over 250 employees across Eastern Melbourne.

A full Position Description is attached below.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.