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Head of Risk


Founded in early 2015 and based in Sydney, Hireup is a trusted online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work, catching a local footy game or taking the scenic route, Hireup gives people with disability the tools to live the most flexible, seamless and supported life possible. With over 80,000 registered users and support workers in communities all across Australia, Hireup is a national network of local supports. As a purpose-led organisation, we promote a culture defined by its humanity, curiosity and creativity, and allow this to infuse our services, product and people.

Operations at Hireup is focused on building a sustainable, strategic and adaptable environment to support the organisation’s hyper-growth. Our operational functions support all teams, helping to accelerate projects and address emerging barriers. We have a diverse, high-energy and inclusive team, which is committed to building a community movement that amplifies the many and varied experiences of Australians with disability.

Reporting to our Chief Operating Officer, the Head of Risk will be an innovative thinker with a love for building strong relationships with peers and key stakeholders alike. Your main responsibility will be to strike a healthy balance between what’s needed from a regulatory and compliance point of view, and allowing space for the business to evolve in a way that facilitates choice and control for our community. Leaning towards a ‘yes’ approach, you will be known for providing clear, yet flexible strategic direction and advice on risk management and opportunities.

The big picture

  • Join one of Australia's fastest-growing tech companies - winner of the 2018 Google.org Impact Challenge and 2017 Deloitte Tech Fast 50
  • Develop a risk management strategy and culture that demonstrates and supports the possibilities available to Hireup as we continue to navigate hyper-growth
  • Make meaningful social impact through your work whilst being a part of an inclusive, nimble and quality-driven operations team

Priorities - the work

  • Develop a deep understanding of the business (current and future plans) whilst building great relationships with peers and key stakeholders alike, including but not limited to, the board, strategy team, legal team, senior leadership team and risk and safety committee
  • Develop a risk management approach and culture that is cross-functional, collaborative and reflective of our current ways of working; encouraging the HQ team to see the benefits and possibilities available to them
  • Manage the development and refinement of the risk management framework, strategy and action plan and socialise across the business
  • Manage and deliver risk analysis and reporting to senior leadership and the board, ensuring that Hireup is compliant with regulation and legislation
  • Work with senior leaders to ensure that risk mitigation strategies are effective, understood and properly socialised
  • Convey complex risk information to senior leaders of the organisation and key internal/external stakeholders in a clear, concise and understandable manner
  • Work with our insurance partners to ensure our program is fit for purpose

Skills - the person

  • 7+ years’ experience in developing and supporting implementation of risk management frameworks within scaling organisations (100 to 450+ staff)
  • A self-sufficient and proactive approach with a love for building professional relationships based on trust, collaboration and clear communication
  • An ability to distil complex concepts into actionable advice
  • Demonstrated experience working cross-functionally to deliver outcomes
  • Understand the position of the organisation within the new market context of the NDIS and recognise the impact of a changing market, regulatory environment and community
  • Experience in presenting to senior management teams to challenge, explain and educate in relation to all aspects of a risk management framework
  • Convey complex risk information to senior leaders of the organisation and key internal/external stakeholders in a clear, concise and understandable manner
  • Knowledge and understanding of legislative and mandatory policy compliance obligations in relation to risk management
  • Proven ability to think laterally and innovatively to balance risk and opportunities
  • Strong connection to, or interest in building an understanding of the Australian disability sector and community
  • Approach work with high-energy, drive and internal motivation
  • Exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity

What you’ll get from us

  • The chance to be part of a meaningful challenge and witness the positive social impact of your work
  • Flexible working arrangements
  • Five days paid study leave (after probation)
  • Four days wellbeing leave (after probation)
  • Exciting and challenging projects that will push your skills and provide ample opportunity for personal and professional growth
  • An open culture that thrives on new initiatives and ideas
  • Your choice of laptop and tools to get the job done

People with lived experience of disability strongly encouraged to apply.

The position is full-time and the salary will be dependent on experience. 

How to apply

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