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Financial Counsellor

Good Shepherd Australia New Zealand
  • Join an organisation committed to creating equal communities for women & girls
  • Work with a passionate and committed team
  • Work towards ending financial disadvantage and exclusion in Australia

Around the world the Good Shepherd network is working to create just and equal communities where women and girls can live full, safe lives. We have been committed to our mission for nearly 200 years, working strongly for social change. All of our services are informed by the latest evidence and research and adopt a best practice approach. We are committed to continuous improvement, innovation and delivering measurable outcomes.

Good Shepherd Australia New Zealand (GSANZ) is an equal opportunity employer dedicated to staff wellbeing. We offer a supportive work environment, ongoing professional development for staff and a competitive remuneration package. We encourage flexible working arrangements and provide access to salary packaging.

About the role

This role will provide intensive support and in-depth phone and/or face to face assessment of a person’s financial situation, short term case work, advocacy and the identification of options to address financial concerns. Financial counsellors may undertake a triage process, prioritising and referring clients to other sources of support and assistance as necessary and can provide consultation to other services, and are responsible to maintain timely and accurate file records.

To be successful in this role you will need:

  • Qualification in the Diploma of Financial Counselling, with current membership of the Financial Counsellors Association of Victoria or equivalent peak body
  • Demonstrated experience working as a financial counsellor, including through the provision of a phone-based service
  • An effective understanding of financial disadvantage and exclusion in Australia and its impacts
  • Financial Counsellors Australia accredited
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

A full position description is available below.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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