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Case Manager - Family Violence Advocate

Employer: Georgina Martina Inc.
Work Type/s: Full Time, Part Time
Classification/s: Family Services, Mental Health & Counselling, Social Work, Women's Organisations & Services
Sector/s: Not For Profit (NFP)
Location: Melbourne

Job posted on: 10 January, 2019.
Applications close: 25 February, 2019. (Expired)

Organisational Context

Georgina Martina Inc. (GMI) is a community-based organisation which operates a state-wide family violence support and accommodation service including two high security refuges – Georgina and Martina. The organisation is committed to a feminist Strength based approach to service delivery that views women as the experts in their own lives. GMI promotes the safety and wellbeing of all women and children: disabled, culturally and linguistically diverse and the inclusion and empowerment of aboriginal children, their families and communities. GMI are committed to the safety and well-being of children and have zero tolerance to child abuse of any form.

Both Martina and Georgina refuges are high security crisis accommodations, ensuring women and children experiencing family violence can feel safe.

The organisation operates an outreach support service for women and children who have moved on from high security accommodation. We maintain a number of properties for longer-term support and work closely with mainstream housing services to ensure appropriate exit points from the service.

Primary Objectives of the Position

Within the parameters of the constitution, service philosophy and the policy framework, and under the direction and supervision of Team Leader, the “Case Manager” will provide Family Violence Support and Advocacy to the Women and Children (our clients) in our care and will:

  • Provide a crisis response and support service to women and children who have experienced and are escaping family violence
  • Assist women to determine their options, identify relevant service pathways and advocate for required support for women and their children
  • Respond to family violence and abuse as criminal acts against women and children: mandatory reporting of Child Abuse to relevant authorities (Child Protection, police)
  • Contribute ideas and feedback in the ongoing quality improvement of Georgina Martina


  1. Mandatory: a relevant tertiary Degree level Qualifications in Social Work or Psychology (or similar) and substantial experience and expertise in the provision Case management, preferably with women & children experiencing FV
  2. Current Level 2 First Aid Certificate (or willingness to gain one).
  3. Current Victorian Driver’s License
  4. 3 x Referees (one from a recent employer)

 Key Selection Criteria

  1. Demonstrated understanding of the gendered nature of family violence and its impact on women and children.
  2. A demonstrated understanding of the specific issues for women and children from culturally and linguistically diverse backgrounds who are affected by family violence
  3. Experience working with children or demonstrated understanding of appropriate behaviours when engaging children
  4. Demonstrated skills, ability and experience in complex assessment and case management with women and their children who are escaping family violence
  5. An excellent understanding of feminist frameworks and perspectives and the ability to apply these to the practices of the organisation
  6. Demonstrated ability to work independently and as a collaborative team member in a challenging environment
  7. Appropriate skills and willingness to participate in ongoing quality improvement
  8. Well demonstrated written and computer literacy skills
  9. High level interpersonal and communication skills, advocacy, negotiation and conflict resolution skills
  10. Preparedness to work across multiple sites and outreach
  11. This role requires you to be available for after hours on-call, on rotating a roster system and as required.

Equal Opportunity Exemption

Georgina Martina Inc is exempt from the provisions of the Equal Opportunity Act 2000. Applications for this position will be considered from women only.

A full position description is available below.

How to apply for this job

This job ad has now expired, and applications are no longer being accepted.